Incorrect NAS username or password error for recordings, but not for playback

[MrReis]

After upgrading to version 5 I am unable to record to NAS but can playback from the same NAS. The error message displayed in recordings says 'HDHR stream not available', but the log shows the actual reason is the recording file can not be created because The user name or password is incorrect. for accessing the NAS. I start the NextPVR service using my user account which can access the NAS for reading and writing. If I change the recording directory to a local drive, then there are no errors. 

I do not understand why this happens.

I dropped my zipped log files in the editor, but they do not show as attachement.


2020-09-26 08:46:32.185 [DEBUG][10] DefaultDirectoryChoice: first
2020-09-26 08:46:32.401 [DEBUG][10] allocating recording target filename: \\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts
2020-09-26 08:46:32.403 [DEBUG][10] About to start recording (920 on 21): \\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts...
2020-09-26 08:46:32.404 [DEBUG][10] (Recording is due to be stopped at 9/26/2020 9:00 AM)
2020-09-26 08:46:32.427 [DEBUG][10] HDHomeRunRecorder.StartStream()
2020-09-26 08:46:32.427 [DEBUG][10] ipaddress is 192.168.1.68
2020-09-26 08:46:32.428 [DEBUG][10] building graph
2020-09-26 08:46:32.428 [DEBUG][10] About to load channel from tuning
2020-09-26 08:46:32.537 [DEBUG][10] source@1
2020-09-26 08:46:32.538 [DEBUG][10] Requesting: http://192.168.1.68:5004/tuner0/v2
2020-09-26 08:46:33.064 [DEBUG][83] HTTP input source starting
2020-09-26 08:46:33.271 [DEBUG][10] Creating writer: \\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts
2020-09-26 08:46:33.723 [ERROR][10] Unexpected error creating TSWriter map: System.IO.IOException: The user name or password is incorrect. : '\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts.map'
  at System.IO.FileStream.ValidateFileHandle(SafeFileHandle fileHandle)
  at System.IO.FileStream.CreateFileOpenHandle(FileMode mode, FileShare share, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
  at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes)
  at System.IO.File.WriteAllBytes(String path, Byte[] bytes)
  at NShared.Writer.OutputSink..ctor(String filename)
2020-09-26 08:46:33.761 [ERROR][10] Failed to start stream: System.IO.IOException: The user name or password is incorrect. : '\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts'
  at System.IO.FileStream.ValidateFileHandle(SafeFileHandle fileHandle)
  at System.IO.FileStream.CreateFileOpenHandle(FileMode mode, FileShare share, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
  at System.IO.File.Open(String path, FileMode mode, FileAccess access, FileShare share)
  at NShared.Writer.OutputSink..ctor(String filename)
  at NShared.Shim.InputSource.StartStream(String target)
  at NShared.Shim.InputSourceHTTP.StartStream(String target)
  at NShared.Shim.GenericCapture.StartStream(String target, String& reason)
2020-09-26 08:46:33.773 [DEBUG][10] Failed to start recording on allocated device (920:\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts): 'HDHR stream not available'
2020-09-26 08:46:33.773 [DEBUG][10] Looking for second chance device to perform recording...
2020-09-26 08:46:33.806 [DEBUG][10] Found possible backup device
2020-09-26 08:46:33.827 [DEBUG][10] HDHomeRunRecorder.StartStream()
2020-09-26 08:46:33.827 [DEBUG][10] ipaddress is 192.168.1.68
2020-09-26 08:46:33.828 [DEBUG][10] building graph
2020-09-26 08:46:33.829 [DEBUG][10] About to load channel from tuning
2020-09-26 08:46:33.928 [DEBUG][10] source@1
2020-09-26 08:46:33.929 [DEBUG][10] Requesting: http://192.168.1.68:5004/tuner1/v2
2020-09-26 08:46:34.435 [DEBUG][10] Creating writer: \\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts
2020-09-26 08:46:34.435 [DEBUG][9] HTTP input source starting
2020-09-26 08:46:34.473 [ERROR][10] Unexpected error creating TSWriter map: System.IO.IOException: The user name or password is incorrect. : '\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts.map'
  at System.IO.FileStream.ValidateFileHandle(SafeFileHandle fileHandle)
  at System.IO.FileStream.CreateFileOpenHandle(FileMode mode, FileShare share, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
  at System.IO.File.InternalWriteAllBytes(String path, Byte[] bytes)
  at System.IO.File.WriteAllBytes(String path, Byte[] bytes)
  at NShared.Writer.OutputSink..ctor(String filename)
2020-09-26 08:46:34.531 [ERROR][10] Failed to start stream: System.IO.IOException: TThe user name or password is incorrect. : '\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts'
  at System.IO.FileStream.ValidateFileHandle(SafeFileHandle fileHandle)
  at System.IO.FileStream.CreateFileOpenHandle(FileMode mode, FileShare share, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
  at System.IO.File.Open(String path, FileMode mode, FileAccess access, FileShare share)
  at NShared.Writer.OutputSink..ctor(String filename)
  at NShared.Shim.InputSource.StartStream(String target)
  at NShared.Shim.InputSourceHTTP.StartStream(String target)
  at NShared.Shim.GenericCapture.StartStream(String target, String& reason)
2020-09-26 08:46:34.558 [DEBUG][10] Failed to start recording on backup device too: 'HDHR stream not available'
2020-09-26 08:46:34.584 [DEBUG][10] Found possible backup device
2020-09-26 08:46:34.601 [DEBUG][10] HDHomeRunRecorder.StartStream()
2020-09-26 08:46:34.601 [DEBUG][10] ipaddress is 192.168.1.68
2020-09-26 08:46:34.602 [DEBUG][10] building graph
2020-09-26 08:46:34.602 [DEBUG][10] About to load channel from tuning
2020-09-26 08:46:34.697 [DEBUG][10] source@1
2020-09-26 08:46:34.698 [DEBUG][10] Requesting: http://192.168.1.68:5004/tuner2/v2
2020-09-26 08:46:35.190 [DEBUG][10] Creating writer: \\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts
2020-09-26 08:46:35.190 [DEBUG][6] HTTP input source starting
2020-09-26 08:46:35.219 [ERROR][10] Unexpected error creating TSWriter map: System.IO.IOException: The user name or password is incorrect. : '\\NUS2000\Media2\RECORDINGS\Big Noon Kickoff\Big Noon Kickoff_20200926_07000900.ts.map'

[Graham]

I dropped my zipped log files in the editor, but they do not show as attachement.

The forum only accepts files up to 2 Meg in size.  If your zipped logs are bigger than 2 Meg ... please put the zip on Dropbox or another cloud service and post a link ... Thanks

[Graham]

After upgrading to version 5 I am unable to record to NAS but can playback from the same NAS. The error message displayed in recordings says 'HDHR stream not available', but the log shows the actual reason is the recording file can not be created because The user name or password is incorrect. for accessing the NAS. I start the NextPVR service using my user account which can access the NAS for reading and writing. If I change the recording directory to a local drive, then there are no errors. 

What happens if you map a drive to the recording folder on the NAS?

[MrReis]

I dropped my zipped log files in the editor, but they do not show as attachement.

The forum only accepts files up to 2 Meg in size. 

My zipped log files are only 1.33 MB.

[mvallevand]

Not the editor the little "Drop files here to upload" area.  Clicking that area will open a dialog too.

You mind need to hit preview post to see it.

Martin

[MrReis]

Not the editor the little "Drop files here to upload" area.  Clicking that area will open a dialog too.

Yes. Dropping files on "Drop files here to upload" or the "Drop files here to upload" area does not work for me, but clicking the mouse cursor on "Drop files here to upload" works. My zipped logs are attached to this post.

[mvallevand]

If it a password protected share then the error is correct. If it is PreStartup.bat I suggest trying

net use \\NUS2000\Media2 password

Martin

[MrReis]

PreStartup.bat I suggest trying

net use \\NUS2000\Media2 password

I can not find anything about PreStartup.bat. Do you mean wakeup.bat? The documentation says it is run after the PC resumes from sleep, before any recordings are started. I do not sleep and resume my PC so I am not sure it would work and just starting a recording does not trigger it. 

Or perhaps do you mean ParallelProcessing.bat? It is run as soon as a recording begins, but that may be too late because the recording file need to be created before the recording starts.

[mvallevand]

No but you need to check the wiki too

Martin

[MrReis]

No but you need  to check the wiki.

Do you mean ParallelProcessing.bat? It is run as soon as a recording begins, but that may be too late because the recording file needs to be created before the recording starts.