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Failed: Recording service not running at recording time

 
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Failed: Recording service not running at recording time
madbrain
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Posts: 24
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Joined: Jan 2020
#1
2021-01-11, 09:40 AM (This post was last modified: 2021-01-11, 09:47 AM by madbrain.)
I setup NextPVR 5 on friday night. I made sure everything worked properly including comskip.
The only thing I didn't test was the automatic wakeup. And of course, that didn't work . None of my scheduled recordings went through.
I checked the Windows event viewer, and the machine never woke up on 1/10, the day the recording was supposed to take place.

I never had this problem with NextPVR 4 on the same system previously. What could be causing this ? And how do I fix it ?

Excerpt from nrecord logs on 1/9

2021-01-09 02:21:26.052 [DEBUG][9] Reloading recording schedule
2021-01-09 02:21:26.054 [DEBUG][9] [KPIX 5 News at 11pm] at 1/9/2021 11:00 PM
2021-01-09 02:21:26.055 [DEBUG][9] Requesting wake up for 'RecordingOID868' [KPIX 5 News at 11pm] at 1/9/2021 10:57 PM
2021-01-09 02:21:26.055 [DEBUG][9] [NCIS: Los Angeles] at 1/10/2021 8:00 PM
2021-01-09 02:21:26.055 [DEBUG][9] Requesting wake up for 'RecordingOID864' [NCIS: Los Angeles] at 1/10/2021 7:57 PM
2021-01-09 02:21:26.055 [DEBUG][9] [NCIS: New Orleans] at 1/10/2021 9:00 PM
2021-01-09 02:21:26.055 [DEBUG][9] Requesting wake up for 'RecordingOID865' [NCIS: New Orleans] at 1/10/2021 8:57 PM
2021-01-09 02:21:26.055 [DEBUG][9] [KPIX 5 News at 11pm] at 1/10/2021 11:00 PM
2021-01-09 02:21:26.055 [DEBUG][9] Requesting wake up for 'RecordingOID869' [KPIX 5 News at 11pm] at 1/10/2021 10:57 PM

Unfortunately the machine never woke up on 1/10 at all and all recordings were missed.

I have tried scheduling more recordings and putting the machine to sleep, and it still never wakes up for any of them.
HTPC :
Asus Prime X470 Pro motherboard
AMD Ryzen 2700 CPU
16GB DDR4-2666
Samsung 860 1TB SSD
MSI GTX 1050Ti GPU
Hauppauge QuadHD PCIe tuner
Aquantia AQN-107 10gig ethernet NIC

A/V :
Marantz SR7011 receiver + 15 speakers
Optoma UHD65 4K projector
Graham
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UK
Posts: 3,925
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Joined: Dec 2005
#2
2021-01-11, 11:55 AM
(2021-01-11, 09:40 AM)madbrain Wrote: I have tried scheduling more recordings and putting the machine to sleep, and it still never wakes up for any of them.

Did you see this ... https://github.com/sub3/NextPVR/wiki/get-help

The forum police might be along soon to discuss your use of log snippets ... Smile

My understanding is that nothing has changed in V5 with regard to NextPVR waking a Windows machine for recordings.

What does the Windows Event Viewer say at or about the time that the machine should have woken? (yeah ... I know it will say nothing if the machine didn't wake ... but just in case!)

What does ... powercfg -waketimers ... say (in a Command Prompt run as Administrator) ... after NextPVR has told Windows to wake the machine?

In short ... I cannot recall a case where wake issues has been with NextPVR ... it always turns out to be a Windows thing or a BIOS thing or some other thing.
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