Failed recordings "Operation timed out"

[Stanno]

Hi all,
Had my first recording failures for a very long time last evening.  I had five programmes due to record and three of them failed with an error I haven't seen before "The operation timed out".
If anyone can throw any light on what may have caused this I would appreciate it. Thanks.
Stanno

Logs attached (recordings starting 2025-04-23 at 19:56)
NPVR 7.0.1 on Windows 11 24H2

[mvallevand]

The logs show one of your tuners stopping after the EPG update and it stopped responding to requests, I can't explained that

What trouble me most is that your two dualHD tuners don't seem to be allowing 4 streams. It's possible the drivers are confused. Have you configured and tested being able to run on 4 frequencies?

You have a minor configuration issue with Schedules Direct too, lots of warning trying to get too much data that isn't available. Maybe lower yours by 3 days. Data that far in the future can be wrong anyway.

"minDate": "2025-04-23",
"maxDate": "2025-05-11",
"requestedDate": "2025-05-14",

Martin

[Stanno]

Hi Martin, thanks for the swift response.

Are you able to give me some guidance on configuring the tuners to run on four frequencies, I'm not sure where/how to do that.

It might be worth my mentioning that I recorded the very same five programs last Wednesday without any issues.

I will change my SD configuration as you suggest.

Stanno

[mvallevand]

I'd start by rebooting just in cast the drivers are messed up and then look on Settings->Channels I'm not sure how DVB-T displays and you might be able to see the different frequencies.

Start recording on 4 different recordings and see what opens (welcome to my world). If you aren't able to start 4 recordings send the zipped logs.


Martin

[Stanno]

Hi Martin,
I guess I should have thought of the "turn it off and back on" option before posting, thanks for your suggestion to restart the PC, this seems to have fixed everything. I got the frequency info. from the transmitter website and was able to start five concurrent recordings, three channels on frequency one and two channels on frequency two. When I attempted to start a sixth recording on frequency three, NPVR popped up a warning "no tuner available, choose something to cancel".
Thanks again for your insight.
Stanno

[mvallevand]

Your logs don't show you EVER using more that the first tuner on each of the device which is why I thought there might be an issue. It might be interesting to see the zipped logs now.

Martin

[Stanno]

Hi Martin,
Here are the latest logs.
Not sure what you mean when you say "each" device.  I only have one device which has dual tuners.
Stanno

[mvallevand]

My mistake sorry, I was looking at the DVB-C tuners that show up.

Martin

[Nick017]

Hi Martin,
Here are the latest logs.
Not sure what you mean when you say "each" device.  I only have one device which has dual tuners.
Stanno

Classic case of ‘have you tried turning it off and on again?’ saving the day. ?