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Automation EPG Updates not being scheduled

Automation EPG Updates not being scheduled
NumberFive
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Senior Member

UK/Ireland
Posts: 664
Threads: 153
Joined: Jun 2007
#1
2021-03-17, 10:09 PM
Hello,

Got a strange one.  In the last week or so I've discovered that my automatic EPG updates are not occuring.  Manual EPG updates still seem to work.  I've checked the obvious like the settings screen, and confirmed the settings in config.xml:

Code:
<EPGUpdateHour>4</EPGUpdateHour>
<EPGUpdateTime>04:00:00</EPGUpdateTime>
<EPGUpdateEnabled>true</EPGUpdateEnabled>

Also tried restarting the recording service.

Weirdly the logs show that on 14th March:

Code:
2021-03-13 19:48:36.490    [DEBUG][10]    Requesting wake up for 'EPGWAKEUP-backup' at 14/03/2021 04:00
2021-03-13 19:48:36.492    [DEBUG][10]    Requesting wake up for 'EPGWAKEUP' at 14/03/2021 04:00
2021-03-13 19:48:36.492    [DEBUG][10]    Next EPG update time: 14/03/2021 04:00

In which case NextPVR did grab logs.  But, the logs don't show a request for EPGWAKEUP for subsequent days.  

Any thoughts on what I might try to fix whatever has become upset?    (Logs attached)

Thanks Smile


Attached Files
.zip   Logs 2021-03-17.zip (Size: 68.58 KB / Downloads: 1)
"It's better than a box!"
sub
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Administrator

NextPVR HQ, New Zealand
Posts: 106,717
Threads: 767
Joined: Nov 2003
#2
2021-03-17, 10:29 PM
I'm not really sure what the cause of that might be. You should think about moving to v5 at some stage - at least there we'd be able to fix any issues.
NumberFive
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Senior Member

UK/Ireland
Posts: 664
Threads: 153
Joined: Jun 2007
#3
2021-03-19, 06:10 PM
Thanks sub,

Yes completely agree I must get upgraded to V5. Unfortunately my new HTPC build has hit every problem you could imagine (BIOS problem, graphics driver problem, DVB-T tuner problem, etc!). My old HTPC is about 12 years old and it is grumbly, so I don't want to risk the upgrade on it.

I rebooted and for now the EPG is updating again. Fingers crossed it lasts until I get the new HTPC and V5 going. Smile
"It's better than a box!"
eastavin
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Member

Posts: 221
Threads: 54
Joined: Oct 2016
#4
2021-03-20, 03:44 AM
I had that problem a few weeks ago.  I only noticed when the guide ran out of listings.  It had nothing to do with Npvr in my case, but of course I spent some time panicing about that Smile   It was incomplete/hung windows 10 updates.  reboot... go to updates and try to trigger more/all updates.  In my case it eventually said I have a pending update that needs a reboot.  after that the tv guide was working again.  Hopefully yours will resolve too.
NumberFive
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Senior Member

UK/Ireland
Posts: 664
Threads: 153
Joined: Jun 2007
#5
2021-03-22, 02:27 PM
(2021-03-20, 03:44 AM)eastavin Wrote: I had that problem a few weeks ago.  I only noticed when the guide ran out of listings.  It had nothing to do with Npvr in my case, but of course I spent some time panicing about that Smile   It was incomplete/hung windows 10 updates.  reboot... go to updates and try to trigger more/all updates.  In my case it eventually said I have a pending update that needs a reboot.  after that the tv guide was working again.  Hopefully yours will resolve too.

Thanks.  Smile  So far so good, fingers crossed.
"It's better than a box!"
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