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HDHR Quatro Unavailable - unmanaged dll error

 
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HDHR Quatro Unavailable - unmanaged dll error
ElihuRozen
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Massachusetts, USA
Posts: 473
Threads: 48
Joined: Apr 2006
#1
2021-11-07, 03:28 AM
When I go into Settings - Devices, it says my HDHR Connect Quatro is unavailable.  When I look in the log, it gives this error:



Code:
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_DEVICE_TYPE: 1
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_DEVICE_ID: 10710ACB
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_DEVICE_AUTH_STR
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_BASE_URL: http://192.168.1.173:80
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_TUNER_COUNT: 4
2021-11-06 22:58:06.663 [DEBUG][1] HDHOMERUN_TAG_LINEUP_URL: http://192.168.1.173:80/lineup.json
2021-11-06 22:58:07.919 [DEBUG][1] Local Devices: <devices>
</devices>

2021-11-06 22:58:07.919 [ERROR][1] System.IO.FileNotFoundException: Could not load file or assembly 'Unmanaged.dll' or one of its dependencies. The specified module could not be found.
File name: 'Unmanaged.dll'
  at DeviceHostWindows.Devices.DigitalDevice.ListDevices()
  at DeviceHostWindows.Discover.FindAllDevices()




I have updated unmanaged dll, along with NPVRTSReader5, NextPVRUI and NShared to get fixes.  Should I reinstall 5.2.2.211017, which I cannot do until my wife finishes watching her show.  (Is there a way to tell when a client is watching something?  Way back in the old days with my MVP, there was an addon or something that showed up in the system tray.  I already rebooted on her once today.  Oops.)


Attached Files
.zip   logs-20211106-2301.zip (Size: 563.49 KB / Downloads: 2)
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
mvallevand
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Ontario Canada
Posts: 42,661
Threads: 839
Joined: May 2006
#2
2021-11-07, 03:59 AM
There still is a tray app and also a Windows Gadget, but both of them need to be installed. You can also check via the web browser Settings Device Status.

Martin
ElihuRozen
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Massachusetts, USA
Posts: 473
Threads: 48
Joined: Apr 2006
#3
2021-11-07, 04:07 AM
(2021-11-07, 03:59 AM)mvallevand Wrote: There still is a tray app and also a Windows Gadget, but both of them need to be installed.  You can also check via the web browser Settings Device Status.

Martin

I meant watching a previous recording that isn't currently using a tuner device.  I know how to tell when a device is in use, but I didn't think the things you mentioned would show what I wanted.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
sub
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NextPVR HQ, New Zealand
Posts: 101,152
Threads: 725
Joined: Nov 2003
#4
2021-11-07, 04:33 PM
I'm not really sure why you'd be getting that. Maybe try installing this Microsoft runtime:
https://aka.ms/vs/16/release/VC_redist.x86.exe
ElihuRozen
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Senior Member

Massachusetts, USA
Posts: 473
Threads: 48
Joined: Apr 2006
#5
2021-11-07, 05:12 PM
(2021-11-07, 04:33 PM)sub Wrote: I'm not really sure why you'd be getting that. Maybe try installing this Microsoft runtime:
https://aka.ms/vs/16/release/VC_redist.x86.exe

I installed that & restarted the service.  I still get the same error.  I reinstalled NPVR & applied all the previous updates except unmanaged.dll.  Everything was working.  Downloaded a newer unmanged.dll that you had posted on November 5.  (The date on the dll in the zip was October 27.)  Copied it to both directories & restarted the service.  No errors.
Tuners: SD HDHR Prime (HDHR3-CC). SD HDHR Connect Quatro Tuner (HDHR5-4US) - only QAM.  URayCoder H.264 - capturing cable box.
Client: Odroid-N2 running knewc on KODI - connected via MoCA.
EPG: SchedulesDirect
Provider: Verizon Fios
Server: Dell XPS 8700 with Windows 8.1
sub
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Administrator

NextPVR HQ, New Zealand
Posts: 101,152
Threads: 725
Joined: Nov 2003
#6
2021-11-07, 05:13 PM
Ok, just use that one then.
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