2022-10-02, 03:00 PM
I recently started a Schedules Direct trial, and entered my Schedules Direct credentials in the settings page for EPG Sources. When I press the Login and Refresh EPG Sources button, I receive an error that says Login Failed, Failed to login to Schedules Direct. Confirm you've entered the correct username etc. I have confirmed that my credentials work when I login to the Schedules Direct website.
I found this text in the log files that may describe what's going on, but I don't know what the problem is. Hoping someone can help.
2022-10-02 10:40:00.672 [ERROR][6] Unexpected error doing Schedules Direct login: System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body, Boolean retry)
2022-10-02 10:40:00.672 [ERROR][6] System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body, Boolean retry)
2022-10-02 10:40:00.674 [ERROR][6] <html><head><title>Error</title><style>body{margin:0;padding:30px;font:12px/1.5 Helvetica,Arial,Verdana,sans-serif;}h1{margin:0;font-size:48px;font-weight:normal;line-height:48px;}strong{display:inline-block;width:65px;}</style></head><body><h1>Error</h1><p>A website error has occurred. The website administrator has been notified of the issue. Sorry for the temporary inconvenience.</p></body></html>
2022-10-02 10:40:00.677 [DEBUG][6] Unable to get SD token: Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json)
at NShared.SchedulesDirectJSONEPGSource.GetToken(String& error)
2022-10-02 10:40:00.868 [DEBUG][6] Lineups:
{"response":"TOKEN_MISSING","code":1004,"serverID":"20141201.web","message":"Token required but not provided in header or request URI.","datetime":"2022-10-02T14:40:01Z"}
I found this text in the log files that may describe what's going on, but I don't know what the problem is. Hoping someone can help.
2022-10-02 10:40:00.672 [ERROR][6] Unexpected error doing Schedules Direct login: System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body, Boolean retry)
2022-10-02 10:40:00.672 [ERROR][6] System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at NShared.SchedulesDirectJSONEPGSource.DoPOSTRequest(String url, String token, String body, Boolean retry)
2022-10-02 10:40:00.674 [ERROR][6] <html><head><title>Error</title><style>body{margin:0;padding:30px;font:12px/1.5 Helvetica,Arial,Verdana,sans-serif;}h1{margin:0;font-size:48px;font-weight:normal;line-height:48px;}strong{display:inline-block;width:65px;}</style></head><body><h1>Error</h1><p>A website error has occurred. The website administrator has been notified of the issue. Sorry for the temporary inconvenience.</p></body></html>
2022-10-02 10:40:00.677 [DEBUG][6] Unable to get SD token: Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json)
at NShared.SchedulesDirectJSONEPGSource.GetToken(String& error)
2022-10-02 10:40:00.868 [DEBUG][6] Lineups:
{"response":"TOKEN_MISSING","code":1004,"serverID":"20141201.web","message":"Token required but not provided in header or request URI.","datetime":"2022-10-02T14:40:01Z"}
