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device not found

device not found
Koala Kid
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Posts: 10
Threads: 3
Joined: Oct 2010
#1
2012-02-19, 01:55 AM
I have just upgraded to 2.3.6 version, while NPVR says the device [DBV-T DiCom BDA Digital Tuner] is present and enabled,with 40 channels and I can update the EPG without problems , when i try and view live TV it says the device is not found.
I have rebooted and it is the same. what am I missing??
I have used the program often in the past 18 months and it has worked well.

win 7 home 32bit , Toshiba satellite , with a Kaiser Boss usb tv digital tuner

john
sub
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NextPVR HQ, New Zealand
Posts: 106,740
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Joined: Nov 2003
#2
2012-02-19, 02:03 AM
Can you reproduce the problem, then zip and attach the log files?
Koala Kid
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#3
2012-02-19, 02:09 AM
OK, but how do I produce log files??
Sykor
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Joined: Mar 2009
#4
2012-02-19, 02:10 AM
Usually they're found at \Users\Public\NPVR\logs
Koala Kid
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#5
2012-02-19, 02:15 AM
thanks
Koala Kid
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#6
2012-02-19, 02:34 AM
my log file as requested
Koala Kid
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Posts: 10
Threads: 3
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#7
2012-02-19, 04:10 AM
i have now removed and reinstalled the program and it seems to be working now, must have been a dodgy install, thanks for your help sub

john
johnsonx42
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#8
2012-02-19, 05:51 AM
the errors in your log looks like your firewall was getting in the way; perhaps by removing and re-installing it your firewall 'saw' the program again and prompted you to allow its communication.
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
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