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Freeze on client

Freeze on client
jpsa
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Member
Posts: 65
Threads: 9
Joined: May 2011
#1
2012-07-20, 07:39 PM
Here's another problem which causes the picture to freeze, this time on a client machine running Windows 7 and the Microsoft DTV-DVD decoders. Here's an extract from the npvr.log file on the client (the "OnKeyDown() called: Escape" is me noticing the freeze and preparing to restart).
Code:
2012-07-20 15:19:00.499    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:00.749    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:00.749    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:45
2012-07-20 15:19:01.509    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:01.509    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:01.509    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:46
2012-07-20 15:19:01.999    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:19:02.520    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:02.520    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:02.520    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:47
2012-07-20 15:19:03.540    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:03.540    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:03.540    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:48
2012-07-20 15:19:04.551    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:04.551    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:04.551    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:49
2012-07-20 15:19:05.311    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:05.311    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:50
2012-07-20 15:19:05.821    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:06.571    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:06.571    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:51
2012-07-20 15:19:07.071    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:07.331    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:07.331    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:52
2012-07-20 15:19:08.091    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:09.291    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:09.291    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:09.291    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:53
2012-07-20 15:19:10.491    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:10.671    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:10.671    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:54
2012-07-20 15:19:10.931    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:10.931    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:55
2012-07-20 15:19:12.051    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:19:12.132    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:12.132    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:12.132    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:56
2012-07-20 15:19:13.332    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:14.532    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:14.532    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:14.532    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:57
2012-07-20 15:19:14.802    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:14.802    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:58
2012-07-20 15:19:14.802    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:14.802    [DEBUG][1]    Stream live time now: 20/07/2012 14:18:59
2012-07-20 15:19:16.002    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:16.002    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:16.002    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:00
2012-07-20 15:19:17.212    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:17.502    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:17.502    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:01
2012-07-20 15:19:18.012    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:18.012    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:02
2012-07-20 15:19:18.762    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:18.762    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:18.762    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:03
2012-07-20 15:19:20.022    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:20.022    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:20.022    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:04
2012-07-20 15:19:20.782    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:20.782    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:05
2012-07-20 15:19:21.282    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:22.043    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:22.043    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:06
2012-07-20 15:19:22.093    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:19:22.804    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:22.804    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:22.804    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:07
2012-07-20 15:19:23.804    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:23.804    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:08
2012-07-20 15:19:24.564    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:24.564    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:24.564    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:09
2012-07-20 15:19:26.074    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:26.074    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:26.074    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:10
2012-07-20 15:19:26.584    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:26.584    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:11
2012-07-20 15:19:27.334    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:27.834    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:27.834    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:12
2012-07-20 15:19:28.594    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:29.104    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:29.104    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:13
2012-07-20 15:19:29.604    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:29.604    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:29.604    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:14
2012-07-20 15:19:30.864    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:30.864    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:30.864    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:15
2012-07-20 15:19:31.624    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:31.624    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:16
2012-07-20 15:19:32.124    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:32.124    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:19:32.379    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:32.379    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:17
2012-07-20 15:19:33.389    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:33.899    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:33.899    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:18
2012-07-20 15:19:34.659    [DEBUG][1]    GetEventCode() returned: 0x8104
2012-07-20 15:19:34.659    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:34.659    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:19
2012-07-20 15:19:35.409    [DEBUG][1]    GetEventCode() returned: 0x8100
2012-07-20 15:19:35.409    [DEBUG][1]    Stream live time now: 20/07/2012 14:19:20
2012-07-20 15:19:37.431    [DEBUG][1]    GetEventCode() returned: 0x0003
2012-07-20 15:19:39.502    [DEBUG][1]    GetEventCode() returned: 0x0001
2012-07-20 15:19:42.182    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:19:52.233    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:20:02.277    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:20:12.328    [DEBUG][1]    Client about to request renewal of handle: 18005C
2012-07-20 15:20:21.670    [DEBUG][1]    OnKeyDown() called: Escape
I don't know what this means, but other occurrences of the same problem also seem to be immediately preceded by GetEventCode() returning 0x0003 and then 0x0001.

The server (Windows XP) was also watching the same channel during this period, and did not suffer any problems.
sub
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Posts: 106,807
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Joined: Nov 2003
#2
2012-07-20, 08:08 PM
jpsa Wrote:I don't know what this means, but other occurrences of the same problem also seem to be immediately preceded by GetEventCode() returning 0x0003 and then 0x0001.
I'll give these codes when it thinks its reached the end of the file. You wouldn't normally get these in live tv unless the data stops being written to the file.

Next time it happens post the client npvr.log and server's nrecord.log and I'll take a look. We should be able to tell from the server log if it thinks it hit the end of the file.
jpsa
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Posts: 65
Threads: 9
Joined: May 2011
#3
2012-07-21, 08:26 AM
Here you are...

Note that the clock on the client is about 17-18 sec fast as compared to the server, so the "GetEventCode() returned: 0x0003" at 08:45:46.429 in npvr.log corresponds to a time of around 08:45:29 on the server nrecord.log file.

One other thing I've noticed -- the files live-ITV4-4541-5.ts, live-ITV4-4541-6.ts & live-ITV4-4541-7.ts have been left behind on the server after shutting down NextPVR on both machines. The date stamps on those files are 08:33, 08:40 & 08:46 respectively.

I'm running 2.4.3 with all the patches (1 to 10 at time of writing) from the "Current Patches" post.

Thanks for any help!
sub
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Posts: 106,807
Threads: 769
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#4
2012-07-21, 06:35 PM
I've got an idea what's happening, but can you reproduce it again and send another set of logs so I can compare the two?
jpsa
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Joined: May 2011
#5
2012-07-22, 09:30 PM (This post was last modified: 2012-07-22, 09:35 PM by jpsa.)
Here you go: freeze at 22:13:45, by the look of it -- certainly it was close to that time. The server clock seems to be 25s fast, compared to the client.
jpsa
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Joined: May 2011
#6
2012-07-23, 08:33 AM
...and another set. This time I've finally managed to get the client/server clocks synced properly!
jpsa
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#7
2012-08-05, 09:24 PM
...and one more, this time using the new version 2.5.5.
scs4ldb
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Joined: Mar 2013
#8
2013-03-30, 10:19 PM
Hi,

Did you ever find a fix for this issue? I seem to be having an identical issue.

Thanks,
Louis
johnsonx42
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#9
2013-03-30, 11:50 PM
this is an old thread, and that specific cause of livetv freezing on a client has been fixed. while I don't doubt that you have livetv freezing on a client, it's likely due to a different cause. post a new thread with logs.
server: NextPVR 5.0.7/Win10 2004/64-bit/AMD A6-7400k/hvr-2250 & hvr-1250/Winegard Flatwave antenna/Schedules Direct
main client: NextPVR 5.0.7 Desktop Client; LG 50UH5500 WebOS 3.0 TV
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