Problem with 64-bit

[jrockow]

I just got a Gigabyte Brix to play with. I'm trying to configure it as a client. Unlike my other boxes, I installed WIN 7 Home Basic 64-BIT in this one.
My other machines are all 32-bit versions.

Problem now is I can't get around the error message:
"The DirectX runtime is not available.......".

In desparation I've installed both C++ 2008 and C++2010 runtimes; 64-bit versions.
(I even tried installing the 32 bit versions along side the 64 bit versions)

I ran the JUN_2010 DirectX 9.0c resdistr. too.
(how can I tell if it installed the 32 or 64 bit version? does it matter?)

Still can't get rid of the error.

Logfile:

[...startup]
2015-03-04 11:21:24.615 [DEBUG][1] Created mutex. Must be only instance.
2015-03-04 11:21:25.176 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:25.176 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:25.317 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:25.332 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:25.332 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:25.332 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.332 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:25.379 [DEBUG][1] Version: 3.3.8
2015-03-04 11:21:25.379 [DEBUG][1] SingleInstance()
2015-03-04 11:21:25.691 [INFO][1] About to connect to remote recording service
2015-03-04 11:21:25.769 [DEBUG][1] RecordingServiceProxy@exit
2015-03-04 11:21:26.097 [DEBUG][1] Using skin: C:\Users\Public\NPVR\skin\Default\..
2015-03-04 11:21:26.097 [DEBUG][1] Load@1
2015-03-04 11:21:26.097 [DEBUG][1] About to look for plugin directories in: C:\Users\Public\NPVR\Plugins\
2015-03-04 11:21:26.097 [DEBUG][1] Skipping non-existant plugin directory: C:\Program Files (x86)\NPVR\Plugins\
2015-03-04 11:21:26.097 [DEBUG][1] Load@1.1
2015-03-04 11:21:26.097 [DEBUG][1] Load@1.2
2015-03-04 11:21:26.128 [DEBUG][1] Loaded menu item: TV Guide
2015-03-04 11:21:26.300 [DEBUG][1] Loaded menu item: Recordings
2015-03-04 11:21:26.315 [DEBUG][1] Loaded menu item: Live TV
2015-03-04 11:21:26.315 [DEBUG][1] Loaded menu item: Search
2015-03-04 11:21:26.315 [DEBUG][1] Loaded menu item: Music
2015-03-04 11:21:26.315 [DEBUG][1] Loaded menu item: Videos
2015-03-04 11:21:26.331 [DEBUG][1] Loaded menu item: Pictures
2015-03-04 11:21:26.331 [DEBUG][1] Loaded menu item: DVD
2015-03-04 11:21:26.331 [DEBUG][1] Loaded menu item: Exit
2015-03-04 11:21:26.362 [DEBUG][1] Menu loaded
2015-03-04 11:21:26.892 [DEBUG][1] Load@2
2015-03-04 11:21:26.986 [DEBUG][1] Load@3
2015-03-04 11:21:27.657 [ERROR][1] Error initialising Direct3D: SlimDX.Direct3D9.Direct3D9Exception: D3DERR_NOTAVAILABLE: Not available (-2005530518)
at SlimDX.Result.Throw[T](Object dataKey, Object dataValue)
at SlimDX.Result.Record[T](Int32 hr, Boolean failed, Object dataKey, Object dataValue)
at SlimDX.Direct3D9.Direct3D.GetDeviceCaps(Int32 adapter, DeviceType deviceType)
at NextPVR.Utility.Direct3DHelper..ctor(IntPtr windowHandle, Int32 width, Int32 height)
at NextPVR.ControllerForm.Form1_Load(Object sender, EventArgs e)
2015-03-04 11:21:27.657 [INFO][1] Continuing with Direct3D disabled
2015-03-04 11:21:27.657 [DEBUG][1] Load@4
2015-03-04 11:21:27.657 [DEBUG][1] Load@5
2015-03-04 11:21:27.657 [DEBUG][1] Load@6
2015-03-04 11:21:27.813 [DEBUG][1] DoCompositeRendering() took 156.0003ms
2015-03-04 11:21:27.860 [DEBUG][1] Load@7
2015-03-04 11:21:27.860 [DEBUG][1] Load@8
2015-03-04 11:21:27.860 [DEBUG][1] Load@exit
2015-03-04 11:21:28.889 [DEBUG][1] DoCompositeRendering() took 156.0002ms
2015-03-04 11:21:29.123 [DEBUG][1] DoCompositeRendering() took 140.4003ms
2015-03-04 11:21:30.480 [INFO][3] Checking online for updated versions...
2015-03-04 11:21:30.480 [INFO][3] Web@1
2015-03-04 11:21:31.073 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:31.073 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:31.136 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:31.136 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] PluginResolveEventHandler: System.ResolveEventArgs
2015-03-04 11:21:31.136 [DEBUG][1] Known plugin directories:
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (2) C:\Users\Public\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:31.136 [DEBUG][1] Looking for assembly in (3) C:\Program Files (x86)\NPVR\Plugins\common\NextPVR.resources.dll
2015-03-04 11:21:32.633 [INFO][3] Online check reports version info:
<version><component name="NextPVR" version="3.3.8" display="NextPVR 3.3.8"><url>http://forums.nextpvr.com/showthread.php?56016-3-3-8-available-(25th-October)</url></component></version>
2015-03-04 11:21:32.633 [INFO][3] current online version: 3.3.8
2015-03-04 11:21:32.633 [INFO][3] last notified version: 3.3.8
2015-03-04 11:21:36.174 [DEBUG][1] DoCompositeRendering() took 140.4002ms
2015-03-04 11:21:36.424 [DEBUG][1] DoCompositeRendering() took 140.4003ms
2015-03-04 11:21:37.298 [DEBUG][1] DoCompositeRendering() took 140.4002ms
2015-03-04 11:21:37.407 [DEBUG][1] storing Position (1):150,150
2015-03-04 11:21:37.407 [DEBUG][1] storing Size (1):789,656
2015-03-04 11:21:37.407 [INFO][1] Exiting...
2015-03-04 11:21:37.407 [INFO][1] Done.

[whurlston]

Check for updated video card drivers. And it's the 32bit C++ runtimes that you need.

[johnsonx42]

do you have msvcp100.dll somewhere? when 3.1.1 came out that was the missing piece for some people so I included it in one of the patch updates back then. Since then I thought sub added it to the installer, as the problem seemed to have gone away after 3.2.9.

[jrockow]

thanx for the help guys.
I think Whurlston hit the nail on the head; I missed the graphics driver update when I first fired up the Brix.

[Jaggy]

When around Christmas I did a clean new install of W7 64 on my new replacement server I do remember that the NextPVR automatic install of DiectX didn't actually work properly, it downloaded the files but never ran the setup for them..... I ended up having to go for the full install (linked on the wiki) & even then it didn't auto run the setup so I had to find where the damn thing extracted to in whatever/temp & run the setup manually then all was well

[mvallevand]

When around Christmas I did a clean new install of W7 64 on my new replacement server I do remember that the NextPVR automatic install of DiectX didn't actually work properly, it downloaded the files but never ran the setup for them..... I ended up having to go for the full install (linked on the wiki) & even then it didn't auto run the setup so I had to find where the damn thing extracted to in whatever/temp & run the setup manually then all was well

The wiki is obsolete. NextPVR (Unmanaged) needs VS 2011 runtime http://www.microsoft.com/en-us/download/...x?id=30679 and SlimDX needs 2010 http://www.microsoft.com/en-us/download/...x?id=26999

Martin

[Jaggy]

The wiki is obsolete. NextPVR (Unmanaged) needs VS 2011 runtime http://www.microsoft.com/en-us/download/...x?id=30679 and SlimDX needs 2010 http://www.microsoft.com/en-us/download/...x?id=26999

Martin

Yeah.... I'm now, after posting that, having second thoughts as to what it actually was that didn't install by itself (the having to find it in temp etc. to run the setup that came with it is still what I had to do to get it working)..... but I feel my illness has set in today & is screwing up my memories..... so I'm now not sure what part it was that actually didn't work all by itself....

[jrockow]

Mvallevand

I saw SlimX mentioned in my error log; what is it?

[mvallevand]

http://www.lmgtfy.com/?q=slimdx

Martin

[jrockow]

Martin, thanx.
I did try Google first, but I didn't have the spelling (SlimX, missed the "D") correct.