Hauppauge HVR 950 USB tuner card and EPG issues

[tmittelstaedt]

I have a 950 plugged into a Dell Optiplex 9020 running windows 10 and NextPVR version 6.1.1.221106

I have had a problem with this setup for a number of years and number of versions of NextPVR.

What happens is that after a few hours or days of use the EPG stops updating.  If I login to NextPVR Settings and click Update EPG, then it just sits there doing nothing. The PC is NOT set to go into hibernation/power saving mode.

If I reboot the machine then after NextPVR comes up and finishes initializing I then login and click Update EPG, then it works normally and scans the frequencies and updates the tv guide.

Short of a kludge like rebooting the PC every couple hours, is there any reason that this might be happening?

[sub]

Can you post the logs, so we can see the problem happening?

[tmittelstaedt]

Can you post the logs, so we can see the problem happening?

Which logs do you want?

I can post the log from after rebooting the system and running epg update but since there is no problem there I don't know that that log is going to show anything.

I just rebooted it an hour ago and the EPG updated the TV guide until 8pm this evening.  So I can try clicking on EPG Update tonight around 6pm and if that fails to do anything I can post a log from that if that's what you want.  If it works I can keep checking it until it fails again.

Where would the log file be located that you want?

[sub]

Immediately after you've seen the problem happen, go to the Settings->About page, and click the 'log files' button. Post the log files zip it gives you.