Hauppauge Win TV PVR2 USB2 not visible as a Device

[johnsonx42]

JohnsonX42: when you say it looks as if the logs are finding things, do you mean the XP logs or the Win 7 logs?

I found and ran the FilterCheck program. I've attached the FilterCheck Log file from Win 7.

If you look back through your posts, you'll see you've only posted one set of logs; I have no idea which system they were from. You also haven't posted the filtercheck log either.

[johnsonx42]

AH! But then it should be noted that the dll's and belonging files has to be in the same directory as the .ax

if one were to follow the instructions I posted in the sticky, all the dll's and .ax files would be in the same directory. that's also how they are if WinTV7 is installed - they're all together in a directory called "SoftPVR"

[Reddwarf]

if one were to follow the instructions I posted in the sticky, all the dll's and .ax files would be in the same directory. that's also how they are if WinTV7 is installed - they're all together in a directory called "SoftPVR"

Well, lots of us can't install Wintv7 because we don't have a device supported by it, but still need the SoftPVR files. I'v even seen unexperienced users register an .ax and later delete the whole directory beleiving that windows has made a copy of it.

[johnsonx42]

Well, lots of us can't install Wintv7 because we don't have a device supported by it, but still need the SoftPVR files.

Hence why the instructions are there in the support sticky - you get all the needed softpvr files without ever running an installer.

I'v even seen unexperienced users register an .ax and later delete the whole directory beleiving that windows has made a copy of it.

Well, as we say in the computer business, "users are stupid"... or perhaps more politely "aahhh, users..... god bless 'em"

[jon bondy]

I can see the Hauppauge device in the Device Manager on the XP machine (the machine to which it is currently connected) as a "sound, video, and game controller". On the same machine, the Win TV 6 application works fine. And on the same machine, there are no devices on the Devices page of the Settings program.

Not sure what to try next. It is puzzling that this is happening on BOTH of my machines (XP and Win 7).

[sub]

View the devices screen, then post the npvr.log again.

[jon bondy]

[...startup]
2010-08-18 13:21:53.219 [DEBUG][1] Version: 1.5.28
2010-08-18 13:21:53.219 [DEBUG][1] SingleInstance()
2010-08-18 13:21:53.375 [INFO][1] About to connect to remote recording service
2010-08-18 13:21:53.375 [DEBUG][1] RecordingServiceProxy@exit
2010-08-18 13:21:53.406 [DEBUG][1] About to look for plugin directories in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\
2010-08-18 13:21:53.406 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test\Test1.dll
2010-08-18 13:21:53.406 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test\Test1.pdb
2010-08-18 13:21:53.406 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test2\Test2.dll
2010-08-18 13:21:53.406 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test2\Test2.pdb
2010-08-18 13:21:53.406 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test3\Test3.dll
2010-08-18 13:21:53.406 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test3\Test3.pdb
2010-08-18 13:21:53.406 [DEBUG][1] Skipping non-existant plugin directory: C:\Program Files\NPVR\Plugins\
2010-08-18 13:21:53.422 [DEBUG][1] Loaded menu item: TV Guide
2010-08-18 13:21:53.437 [DEBUG][1] Loaded menu item: Live TV
2010-08-18 13:21:53.437 [DEBUG][1] Loaded menu item: Exit
2010-08-18 13:21:53.437 [DEBUG][1] Loaded menu item: Test 3
2010-08-18 13:22:01.984 [DEBUG][1] About to detect digital tuners
2010-08-18 13:22:07.187 [INFO][1] Exiting...
2010-08-18 13:22:07.187 [INFO][1] Done.

[sub]

Can you update the existing file with this patch. Unplug your capture device and plug it back in, then start the app, view the devices screen, then repost the npvr.log file?

[jon bondy]

[...startup]
2010-08-19 06:55:31.969 [DEBUG][1] Version: 1.5.28
2010-08-19 06:55:31.969 [DEBUG][1] SingleInstance()
2010-08-19 06:55:32.172 [INFO][1] About to connect to remote recording service
2010-08-19 06:55:32.188 [DEBUG][1] RecordingServiceProxy@exit
2010-08-19 06:55:32.359 [DEBUG][1] About to look for plugin directories in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\
2010-08-19 06:55:32.359 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test\Test1.dll
2010-08-19 06:55:32.391 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test\Test1.pdb
2010-08-19 06:55:32.422 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test2\Test2.dll
2010-08-19 06:55:32.453 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test2\Test2.pdb
2010-08-19 06:55:32.469 [DEBUG][1] About to check for plugin interfaces in: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test3\Test3.dll
2010-08-19 06:55:32.469 [DEBUG][1] Plugin PDB also exists: C:\Documents and Settings\All Users\Application Data\NPVR\Plugins\Test3\Test3.pdb
2010-08-19 06:55:32.484 [DEBUG][1] Skipping non-existant plugin directory: C:\Program Files\NPVR\Plugins\
2010-08-19 06:55:32.531 [DEBUG][1] Loaded menu item: TV Guide
2010-08-19 06:55:32.703 [DEBUG][1] Loaded menu item: Live TV
2010-08-19 06:55:32.703 [DEBUG][1] Loaded menu item: Exit
2010-08-19 06:55:32.703 [DEBUG][1] Loaded menu item: Test 3
2010-08-19 06:55:41.609 [DEBUG][1] About to detect digital tuners
2010-08-19 06:55:41.641 [DEBUG][1] About to check for analog tuners
2010-08-19 06:55:46.750 [INFO][1] Exiting...
2010-08-19 06:55:46.750 [INFO][1] Done.

[sub]

To be honest, I have no idea. It looks like its not plugged in according to that log.