crashing while trying to browse movies

[dspdrew]

This seems to only happen with folder.jpg in a folder, not actual pictures being shown as thumbnails.

First:


Second:


Event Viewer Application Log:

Code:

Fault bucket 1358767482, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: nextpvr.exe
P2: 1.0.0.0
P3: 4c866ec6
P4: System.Drawing
P5: 2.0.0.0
P6: 4a275e83
P7: 154
P8: d2
P9: AMAG3AACMAWG2XAF344U21ACVE5PSTKL
P10:

Analysis symbol:
Rechecking for solution: 0
Report Id: a9033926-d1b4-11df-becd-1c6f6544610e

Report.wer:

Code:

Version=1
EventType=CLR20r3
EventTime=129308895714283430
ReportType=2
Consent=1
UploadTime=129308895714873666
ReportIdentifier=a9033926-d1b4-11df-becd-1c6f6544610e
Response.BucketId=1358767482
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=nextpvr.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=4c866ec6
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Drawing
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4a275e83
Sig[6].Name=Problem Signature 07
Sig[6].Value=154
Sig[7].Name=Problem Signature 08
Sig[7].Value=d2
Sig[8].Name=Problem Signature 09
Sig[8].Value=AMAG3AACMAWG2XAF344U21ACVE5PSTKL
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\NPVR\NextPVR.exe
UI[3]=NextPVR has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\NPVR\NextPVR.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\USER32.dll
LoadedModule[13]=C:\Windows\system32\LPK.dll
LoadedModule[14]=C:\Windows\system32\USP10.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[18]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[19]=C:\Windows\system32\shell32.dll
LoadedModule[20]=C:\Windows\system32\ole32.dll
LoadedModule[21]=C:\Windows\system32\profapi.dll
LoadedModule[22]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\f58ab951b57c8526430486dcf7ee38fd\mscorlib.ni.dll
LoadedModule[23]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[24]=C:\Windows\system32\uxtheme.dll
LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[26]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[27]=C:\Windows\system32\rsaenh.dll
LoadedModule[28]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[29]=C:\Program Files\NPVR\NShared.dll
LoadedModule[30]=C:\Program Files\NPVR\NUtility.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\500ddd904b1099f95552a81b54223b7f\System.ni.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\935ac020241e59cab3287d5eb38c592d\System.Data.ni.dll
LoadedModule[33]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[34]=C:\Windows\system32\WS2_32.dll
LoadedModule[35]=C:\Windows\system32\NSI.dll
LoadedModule[36]=C:\Windows\system32\CRYPT32.dll
LoadedModule[37]=C:\Windows\system32\MSASN1.dll
LoadedModule[38]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\fdeec42fa02f3d789c42be2e33b130eb\System.Drawing.ni.dll
LoadedModule[39]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\f92c882fd4e7005c005e208daa04c28d\System.Windows.Forms.ni.dll
LoadedModule[40]=C:\Program Files\NPVR\System.Data.SQLite.dll
LoadedModule[41]=C:\Windows\system32\VERSION.dll
LoadedModule[42]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\3060dfcdecbeb8ee65077fb29b217c3d\System.Xml.ni.dll
LoadedModule[43]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\b1a619266964bede98b18ef83eb1c559\System.Core.ni.dll
LoadedModule[44]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data.Entity\6e9445f6c035f07b31a86296f4e2be3f\System.Data.Entity.ni.dll
LoadedModule[45]=C:\Windows\system32\dwmapi.dll
LoadedModule[46]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\6afe3a43d112ed5356d73468c5c44045\System.Runtime.Remoting.ni.dll
LoadedModule[48]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[49]=C:\Program Files\NPVR\SlimDX.dll
LoadedModule[50]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
LoadedModule[51]=C:\Windows\system32\WINMM.dll
LoadedModule[52]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
LoadedModule[53]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\msvcm90.dll
LoadedModule[54]=C:\Windows\system32\d3d9.dll
LoadedModule[55]=C:\Windows\system32\d3d8thk.dll
LoadedModule[56]=C:\Windows\system32\aticfx32.dll
LoadedModule[57]=C:\Windows\system32\atiu9pag.dll
LoadedModule[58]=C:\Windows\system32\atiumdag.dll
LoadedModule[59]=C:\Windows\system32\atiumdva.dll
LoadedModule[60]=C:\Windows\system32\d3dx9_42.dll
LoadedModule[61]=C:\Program Files\NPVR\taglib-sharp.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\comctl32.dll
LoadedModule[63]=C:\Windows\system32\bcrypt.dll
LoadedModule[64]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll
LoadedModule[65]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[66]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[67]=C:\Windows\system32\windowscodecsext.dll
LoadedModule[68]=C:\Windows\System32\msxml6.dll
LoadedModule[69]=C:\Windows\system32\apphelp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=iData=1/nDumpFile=//Upload//iCab//B2BBA249732040589B127008EC0F627B.cab/nDumpServer=watson105.Watson.microsoft.com/nResponseServer=watson105.Watson.microsoft.com/nResponseURL=//dw//GenericFour.asp?iBucket=1358767482&szCab=B2BBA249732040589B127008EC0F627B.cab&EventType=CLR20r3&MID=2992E6B2-EBD2-4587-9ADA-A35E6CEFD943/nMemoryDump=1/nBucket=1358767482/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=NextPVR
AppPath=C:\Program Files\NPVR\NextPVR.exe
ReportDescription=Stopped working

[sub]

To be honest, I've got no idea, and havnt seen other reports of it.

Is it specific images? From the error message, it looks like its some .NET runtime code dying when it tries to load your image file. Maybe there is something corrupt about the image file, or some non-standard format.

[dspdrew]

Yeah, it'll be a tuff one to narrow down. For me it seems to be folder.jpg images I created using photoshop for each of my DVDs. Maybe Jaggy can find some similarities.

Here is the file info for two of them:

File Size: 80.1 KB
Image Dimensions (pixels): 500 x 718 (0.4 MP)
Image Dimensions (inches) 6.94 x 9.97
Resolution: 72 dpi
Bit Depth: 24-bit color
Uncompressed Size: 1.0 MB
Resolution Unit: 2
Color Representation: Uncalibrated

File Size: 116.3 KB
Image Dimensions (pixels): 500 x 709 (0.4 MP)
Image Dimensions (inches) 2.50 x 3.54
Resolution: 200 dpi
Bit Depth: 24-bit color
Uncompressed Size: 1.0 MB
Resolution Unit: 2
Color Representation: sRGB

[dspdrew]

I created a test directory with 5 subfolders and dropped the same folder.jpg in each of the subfolders.
It seems it happens only when there is about 4 or more.
It happens when the cache is being created, so I can reproduce the problem just by deleting the cache and re-entering the directory.
I tried making the image smaller - still crashing.
I downloaded someone else's image from google - still crashing.

I thought it was crashing before anything was logged by NPVR, but it looks like there is something there actually. Maybe this might narrow it down.

Code:

2010-10-06 20:43:28.201    [DEBUG][1]    CheckCache() indicates:D:\test\1\folder.jpg is not cached
2010-10-06 20:43:28.224    [DEBUG][1]    Loading disk file: D:\test\1\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\7CEC27DEE5D8E2E6D47458C23D4DE76.jpg)
2010-10-06 20:43:28.225    [DEBUG][4]    Loading disk file: D:\test\1\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\7CEC27DEE5D8E2E6D47458C23D4DE76.jpg)
2010-10-06 20:43:28.229    [DEBUG][4]    Preloaded: D:\test\1\folder.jpg
2010-10-06 20:43:28.231    [DEBUG][1]    Unexpected error in GetImage() callback (@previewImage): System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
   at System.Drawing.Image.Save(String filename, ImageCodecInfo encoder, EncoderParameters encoderParams)
   at System.Drawing.Image.Save(String filename, ImageFormat format)
   at System.Drawing.Image.Save(String filename)
   at NUtility.ImageCache.GetImage(String sourceFile, Int32 width, Int32 height, Boolean fixedAspectRatio, Boolean requiresAutoRotation)
   at NUtility.ImageCache.PreloadImage(String sourceFile, Int32 width, Int32 height, Boolean fixedAspectRatio, Boolean requiresAutoRotation)
   at NextPVR.Libraries.BaseLibrary.GetImage(Hashtable parameters, String name, Int32 width, Int32 height)
   at NUtility.SkinHelper.RenderImage(Image image, Graphics graphics, XmlNode node, Hashtable parameters)
2010-10-06 20:43:28.233    [DEBUG][1]    CheckCache() indicates:D:\test\2\folder.jpg is not cached
2010-10-06 20:43:28.247    [DEBUG][1]    Loading disk file: D:\test\2\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\BD6882C480428E0C8C568EA3F35A0.jpg)
2010-10-06 20:43:28.247    [DEBUG][4]    Loading disk file: D:\test\2\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\BD6882C480428E0C8C568EA3F35A0.jpg)
2010-10-06 20:43:28.251    [DEBUG][1]    CheckCache() indicates:D:\test\2\folder.jpg:115,158:True is cached (C:\Users\Public\NPVR\Thumbs\BD6882C480428E0C8C568EA3F35A0.jpg)
2010-10-06 20:43:28.251    [DEBUG][1]    Loading cached file: D:\test\2\folder.jpg:115,158:True (C:\Users\Public\NPVR\Thumbs\BD6882C480428E0C8C568EA3F35A0.jpg)
2010-10-06 20:43:28.254    [DEBUG][1]    CheckCache() indicates:D:\test\3\folder.jpg is not cached
2010-10-06 20:43:28.262    [DEBUG][1]    Loading disk file: D:\test\3\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\F864A8FE95FFDF354B9F619834A315.jpg)
2010-10-06 20:43:28.265    [DEBUG][1]    CheckCache() indicates:D:\test\3\folder.jpg:115,158:True is cached (C:\Users\Public\NPVR\Thumbs\F864A8FE95FFDF354B9F619834A315.jpg)
2010-10-06 20:43:28.265    [DEBUG][1]    Loading cached file: D:\test\3\folder.jpg:115,158:True (C:\Users\Public\NPVR\Thumbs\F864A8FE95FFDF354B9F619834A315.jpg)
2010-10-06 20:43:28.268    [DEBUG][1]    CheckCache() indicates:D:\test\4\folder.jpg is not cached
2010-10-06 20:43:28.276    [DEBUG][1]    Loading disk file: D:\test\4\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\8491B2EEE47AF223A87D3626931D3C.jpg)
2010-10-06 20:43:28.280    [DEBUG][1]    CheckCache() indicates:D:\test\4\folder.jpg:115,158:True is cached (C:\Users\Public\NPVR\Thumbs\8491B2EEE47AF223A87D3626931D3C.jpg)
2010-10-06 20:43:28.280    [DEBUG][1]    Loading cached file: D:\test\4\folder.jpg:115,158:True (C:\Users\Public\NPVR\Thumbs\8491B2EEE47AF223A87D3626931D3C.jpg)
2010-10-06 20:43:28.283    [DEBUG][1]    CheckCache() indicates:D:\test\5\folder.jpg is not cached
2010-10-06 20:43:28.292    [DEBUG][1]    Loading disk file: D:\test\5\folder.jpg:115,158:True (and cached to C:\Users\Public\NPVR\Thumbs\DAD62C78F4BDD9D7A249596D7F86872D.jpg)
2010-10-06 20:43:28.295    [DEBUG][1]    CheckCache() indicates:D:\test\5\folder.jpg:115,158:True is cached (C:\Users\Public\NPVR\Thumbs\DAD62C78F4BDD9D7A249596D7F86872D.jpg)
2010-10-06 20:43:28.295    [DEBUG][1]    Loading cached file: D:\test\5\folder.jpg:115,158:True (C:\Users\Public\NPVR\Thumbs\DAD62C78F4BDD9D7A249596D7F86872D.jpg)

[Jaggy]

Yeah, it'll be a tuff one to narrow down. For me it seems to be folder.jpg images I created using photoshop for each of my DVDs. Maybe Jaggy can find some similarities.

I really can't get a handle on exactly what it is doing but I can agree with

It happens when the cache is being created, so I can reproduce the problem just by deleting the cache and re-entering the directory.

I renamed all my folder.jpgs to folder.jpg.old & deleted the Thumbs cache & it still crashed almost straight away on entering it with a Windows send me now error that I couldn't find any way to copy/save so I could post it here.

[dspdrew]

I renamed all my folder.jpgs to folder.jpg.old & deleted the Thumbs cache & it still crashed almost straight away on entering it with a Windows send me now error that I couldn't find any way to copy/save so I could post it here.

Yeah, that's the error on Windows 7 that I posted in the screen shot.

You don't even need to make changes to the folder.jpg files, just delete the cache and it will crash again.

[hoborg]

Just to say i have exactly same problem on two machines...

[dspdrew]

@hoborg

can you post exactly what .NET you have installed? I can't figure out why only a few of us have this problem and everybody else doesn't see this at all.

[hoborg]

@hoborg

can you post exactly what .NET you have installed? I can't figure out why only a few of us have this problem and everybody else doesn't see this at all.

I have this problem on WinXP and Win7x64 + .NET 3.5 - latest revision using windows update.

BTW, nPVR using build in Windows OS thumbs generation ?

[dspdrew]

I installed .NET 4 and still have the same problem... it's so weird how it only crashes when the first couple thumbs are created, and then after that, it can create all the thumbs it needs in that same directory without crashing...