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4.04 upgrade: NEWA EPG works but the modern interface is dead

4.04 upgrade: NEWA EPG works but the modern interface is dead
sitush
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#1
2017-09-21, 07:36 PM
Ever since upgrading to 4.04, the modern interface EPG has failed to populate (see pic) but the NEWA EPG is fine. The rest of the modern interface is ok (Now, Recordings, Scheduler). My eyes are bleeding from the number of times I have searched through this forum in recent weeks in the hope of finding a solution. Has anyone else experienced this issue? Thanks.
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#2
2017-09-21, 07:58 PM
If you press F12 to bring up the developer tools in your browser, do you see any specific error message?
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#3
2017-09-21, 08:29 PM
sub Wrote:If you press F12 to bring up the developer tools in your browser, do you see any specific error message?

None using Firefox 55.0.2 64 bit on Ubuntu 16.04 LTS
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#4
2017-09-21, 08:31 PM
Reproduce the problem and post the logs and we'll take a look.
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#5
2017-09-21, 08:47 PM
Logs attached, thanks.
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#6
2017-09-21, 08:53 PM
Did you zip the logs immediately after attempting to view the TV Guide in the modern app? It doesn't look like it - the logs seem to end with messages about kodi, making it hard to identify where in the logs to look. Can you try again, or let me know the exact time you tried to view the TV Guide.

Maybe also stop any Kodi boxes while you attempt to collect these logs.
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#7
2017-09-22, 07:56 AM
I did but the Kodi client was running on another PC. I'll turn that off later today and try again. Sorry about that.
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#8
2017-09-22, 02:00 PM
Please find attached the new logs, zipped immediately after attempting to view the modern guide and with no Kodi client running on the network. View time was 13:50 UTC / 14:50 local time.
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#9
2017-09-22, 04:40 PM
Can you confirm you're actually seeing listings within nextpvr.exe's TV Guide screen? ie, it looks like I can see some requests for listings, but they're returning an empty result.
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#10
2017-09-22, 04:51 PM
That is the problem - they return empty. However, the NEWA guide is populated ok, ie: the Guide2 page.
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