device scan is not finding physical channels

[amabletrujillo]

i'm in a 64bit ver

[sub]

Did you restart the software after adding that setting?

[amabletrujillo]

yes but still no luck

[amabletrujillo]

here's what i have in the registry: LogTSFlow=1 REG_DWORD 0x00000000 (0) is this correct?

[sub]

No, you should have LogTSFlow REG_DWORD 0x00000001 (1)

ie, the setting is called "LogTSFlow" and it has a value of 1. It sounds like you've created a setting called "LogTSFlow=1" and it has a value of 0.

[amabletrujillo]

changed it and still nothing.

[sub]

Are you ok with me remoting into your machine with teamviewer to take a look?

Otherwise, I don't know.

[amabletrujillo]

of course

[sub]

Ok, install teamviewer, and PM me the connection details when you're ready for me to connect. I'd only need about 15 minutes or so.

[amabletrujillo]

ok thx