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Post logs when NPVR Crashes

 
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Post logs when NPVR Crashes
flyingsubs
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#21
2019-10-07, 01:30 AM
Thanks I'll make the update! Once I make the update will I be able to go to the web server to download the logs?
mvallevand
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#22
2019-10-07, 01:33 AM
You will have to wait for the next crash.

Martin
flyingsubs
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#23
2019-10-07, 01:46 AM
WIll do. I'll post when it happens. I think there is something going on when there is a recording and playing live tv at the same time. Thank you for the support and the quick responses
mvallevand
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#24
2019-10-07, 01:55 AM
If you used my approach to change the environment it won't survive version updates so sub's global option might be better

Martin
flyingsubs
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#25
2019-10-07, 02:23 AM
Sounds good. I'll make the update. Thanks!
flyingsubs
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#26
2019-10-07, 01:51 PM (This post was last modified: 2019-10-07, 01:57 PM by flyingsubs.)
It crashed again. I restarted and then downloaded the logs. Not sure if that interferes with the logs. Also noticed a new verision got released 5.0.0.191007. Currently running 5.0.0.191006. Going to update.



.zip   logs-20191007-0946.zip (Size: 515.47 KB / Downloads: 4)


Also a recording failed at 12:35am EST to 1:10am EST on Comedy Central

Thanks
Flyingsubs
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#27
2019-10-07, 08:05 PM
(2019-10-07, 01:51 PM)flyingsubs Wrote: It crashed again. I restarted and then downloaded the logs. Not sure if that interferes with the logs. Also noticed a new verision got released 5.0.0.191007. Currently running 5.0.0.191006. Going to update.




Also a recording failed at 12:35am EST to 1:10am EST on Comedy Central

Thanks
Flyingsubs
We're now getting your verbose logging, and the log files seem complete.

It'll be interesting to see if your next set of crash logs end with the same type of scenario:

Quote:2019-10-07 09:39:12.588 [DEBUG][99] HDHomeRunRecorder.StartStream()
2019-10-07 09:39:12.588 [DEBUG][99] Multi-Record. Not retuning HDHomeRun. Already on the correct channel.
2019-10-07 09:39:12.588 [DEBUG][99] Creating writer: LIVE&/media/recordings/live-CNN-639-6.ts
2019-10-07 09:39:12.588 [DEBUG][99] live mode

Alternatively, there was another error message soon before that:
Quote:2019-10-07 09:39:04.779 [DEBUG][8] Closing TSWriter: LIVE&/media/recordings/live-CNN-639-5.ts
2019-10-07 09:39:04.905 [ERROR][96] Unexpected error stopping stream: System.IO.IOException: Input/output error
at System.IO.FileStream.WriteNative(ReadOnlySpan`1 source)
at System.IO.FileStream.FlushWriteBuffer()
at System.IO.FileStream.Dispose(Boolean disposing)
at System.IO.Stream.Close()
at NShared.Writer.OutputSink.Close()
at NShared.Shim.InputSource.StopStream(Int32 handle)
at NShared.Shim.GenericCapture.StopStream(Int32 streamHandle)
at NShared.HDHomeRunRecorder.StopStream(Int32 streamHandle)
at NShared.RecordingService.StopStream(Int32 handle)
at NShared.RecordingServiceProxy.StopStream(Int32 handle)
2019-10-07 09:39:04.906 [DEBUG][96] StopStream() done
So post your logs again next time it happens, and we'll check for any commonality around the time of the crash.
flyingsubs
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#28
2019-10-07, 11:59 PM
Will do. I'll post every time. Thanks for taking a look. There was a failed recording 1am before this which could have caused this problem 8 hours later. Not sure if that information is in the logs.
mvallevand
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#29
2019-10-08, 12:09 AM
When I checked the log no recording started or failed.

Martin
flyingsubs
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#30
2019-10-08, 12:22 AM
Ah ok cool.  It just crashed right now and I wasn't changing a channel and I don't believe anything was recording.


.zip   logs-20191007-2021.zip (Size: 674.77 KB / Downloads: 2)
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