Some channels play, others do not

[Donsch]

In the NextPVRServer window I see "missing root element" when it is about to fail. In the video playback window I get [b]Streaming Failed (transcoder exited) [/b]after the following error rolls past the screen.  I included a few rows before and after the error that shows in a red font.

[38] parameters:
[38]    method: channel.transcode.status

[38]    format: json

[38]    sid: d2389993-c1a6-4e28-91b2-e3d411307495

[38]    client_ip: ::1

[38]    user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36

[38]    host_callback: localhost:8866

2020-01-15 17:10:08    Renewing session: d2389993-c1a6-4e28-91b2-e3d411307495

[38] GetStatus() got transcoder

[38] GetStatus()@1

[38] GetStatus()@2

[38] GetStatus()@3

[38] GetStatus()@exit

[38] {"status": "Starting Device. Please Wait...","final": false,"speed": 0,"duration": 0,"percentage": 0}

[93] Unexpected error streaming channel: System.Xml.XmlException: Root element is missing.

  at System.Xml.XmlTextReaderImpl.Throw(Exception e)

  at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

  at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

  at System.Xml.XmlDocument.Load(XmlReader reader)

  at System.Xml.XmlDocument.LoadXml(String xml)

  at NShared.Utility.FileMapHelper.GetMappingDoc()

  at NShared.Utility.RollingFile.IsComplete()

  at NShared.Streaming.StreamingHelper.StreamNative(ServiceResponseStream responseStream, Dictionary`2 parameters)

[38] Got request [::1]: /services/service

[38] method=channel.transcode.status

[38] parameters:

[38]    method: channel.transcode.status

[38]    format: json

[38]    sid: d2389993-c1a6-4e28-91b2-e3d411307495

[38]    client_ip: ::1

[38]    user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36

[38]    host_callback: localhost:8866

2020-01-15 17:10:08    Renewing session: d2389993-c1a6-4e28-91b2-e3d411307495

[38] GetStatus() got transcoder

[38] GetStatus()@1

[38] GetStatus()@2

[38] GetStatus()@3
[38] GetStatus()@exit

[mvallevand]

From the web browser Setup screen download the zip and attach it.

Martin.

[Donsch]

Log zip archive attached

[mvallevand]

Sorry I don't know how device logging works in windows and if there are supposed to four of them or if everything goes to one file which might not have been flushed. It is also pretty hard to ID what tuner is being used on the quad device too.

If you disable all but the first tuner do things improve? On the settings->device screen hold the control key for disabling devices

Martin

[Donsch]

It is really just a dual tuner, but two are for TV and two are for stereo. I disabled all but one and get the exact same thing... the weird thing is some channels do play, there is something different with the broadcast I suppose, maybe higher resolution, but not 100% sure what the difference is.

[Donsch]

I didn't try all the channels, but of about 10 that I tried, only 2 did not play. One of the two was a low res broadcast, and the other one was an HD broadcast.

[mvallevand]

Are you still seeing that error in your logs?

Martin

[Donsch]

yes, on the channels that do not play it is always the same.

[mvallevand]

I would delete and rescan your devices.

Martin

[sub]

If you try to play this channel in VLC, do you see video?

http://127.0.0.1:8866/live?channeloid=7149