How to do a clean re-install

[skris88]

Hi. I had NextPVR working for a week or so and suddenly I am getting a cannot play or record error.  

The play error says "Streaming Failed (transcoder exited)".  

The record error message says "Failed: No errors, but no data delivered. This is usually because the device failed to lock a signal".  

I am using a HDHOMERUN device as my tuner (if I use the HDHOMERUN original player I can still view live TV without any issues).

I am quite certain Windows 10 in one of it's weird ways has stuffed things up (I had a 2nd internal D: hard drive that crashed, I am using an external USB D: drive now - perhaps there are some settings in there that are now missing).

My settings in NextPVR do not have any transcoding set up. 

So I tried to reinstall v5 hoping it will reset my settings.  However that does not fix the issue.

I am quite certain if I reinstalled Win10 (again!) the problem will go away....  

How can I resolve this issue otherwise?

Thanks!

Cheers,
skris88

[Graham]

So I tried to reinstall v5 hoping it will reset my settings.  However that does not fix the issue.

Everything is in ... Program Files\NextPVR ... and C:\Users\Public\NPVR-Data ... An uninstall followed by deleting those two folders (if they still exist) will wipe NextPVR allowing a complete re-install ...

https://github.com/sub3/NextPVR/wiki/components

For the record ... Typically, the only problems fixed by re-installing NextPVR are problems caused by a previous re-install of NextPVR ...

[mvallevand]

You didn't set up your new D Drive correctly so Live TV will fail.

2021-03-02 21:23:56.968 [ERROR][1] LiveTV directory does not exist: D:\nPVRcache\

perhaps check for d:\kDLNA\ as well.

Martin

[skris88]

Hi everyone

"mvallevand": I tried your solution first, and it worked!
"Graham": Excellent info, will use that next time if I get stuck again (it would have solved my issue as well).

Thanks!

Cheers,
skris88