Stuck on v5.0.0.191117

krissyd001 · 2022-09-29, 07:20 AM

Hi. I had a notification of V6 being available. I ran setup and now it's downgraded from 5.25 to 5.0.0 and won't go higher. I got a fresh NPVRSetup.exe and still no change.
Please help.
Thanks.

mvallevand · 2022-09-29, 12:21 PM

If you run a browser refresh does it change? If not is there are an old NPVR.zip located on you PC?

Martin

***sub*** · 2022-09-29, 07:57 PM

Yeah check if there is a NPVR.zip in the same directory as NPVRSetup.exe. If there is - delete it.

krissyd001 · 2022-09-30, 11:00 AM

(2022-09-29, 07:57 PM)sub Wrote: Yeah check if there is a NPVR.zip in the same directory as NPVRSetup.exe. If there is - delete it.

That did the trick. Awesome. Thanks.

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