Zap2it Issues!

[Broadband]

Here is the situation: I can't get Zap2It to update my EPG.

Here is my setup:

Windows XP SP2 Freshly Installed
- .NET 1.1 with Service Pack
- Windows firewall disabled

GB-PVR v0.94.13

Created a Zap2it account and also created a current lineup.

If i put in an incorrect username and password and hit Update EPG i get a near instant error telling me my setup is incorrect which means I'm talking to the Zap2it login server.

If i put in my CORRECT username and password and hit Update EPG it says:

Requesting listing information from Zap2it.com

After about a minute it times out with the error "Your EPG source does not appear to be configured correctly"

If i'm able to talk to their server and if my login and password work on their site AND I have a current lineup setup what is the problem?

Thanks in advance!

Here is my log when I input the incorrect username and password...note the server response:

Code:

10/10/2005 6:41:35 PM.947    INFO    [228]    Auto-Updating EPG
10/10/2005 6:41:35 PM.947    VERBOSE    [228]    FindLastListingDate() oid: 2
10/10/2005 6:41:35 PM.947    VERBOSE    [228]    getValue cached value: /settings/Zap2itListingDays : 7
10/10/2005 6:41:35 PM.957    INFO    [228]    Requesting listings for period: 2005-10-10T00:00:00Z - 2005-10-17T00:00:00Z
10/10/2005 6:41:35 PM.957    VERBOSE    [228]    Notify()
10/10/2005 6:41:36 PM.868    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:41:36 PM.928    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:41:37 PM.869    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:41:37 PM.930    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:41:38 PM.280    ERROR    [228]    Error UpdateEPG()'ing: The request failed with HTTP status 401: Unauthorized.
10/10/2005 6:41:38 PM.280    ERROR    [228]       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Zap2itDataDirect.xtvdWebService.download(String startTime, String endTime)
   at GBPVR.Backend.Common.Zap2itEpgReader.LoadChannels(IEpgUpdateProgressCallback x421ce789b9741187)
   at GBPVR.Backend.Common.EpgUpdater.x52e8ddd0b9bc8c68(xda34526142ca690b x347261624b519e9a, IEpgUpdateProgressCallback x421ce789b9741187)
   at xeb983fa94d0b4753.xca74b9c9b310df0b.xcba1f05fb5a46d5f()

Here is my log when I input the correct username and password:

Code:

10/10/2005 6:44:03 PM.679    VERBOSE    [11]    getValue cached value: /settings/CaptureSubtitles : false
10/10/2005 6:44:04 PM.761    INFO    [18]    Auto-Updating EPG
10/10/2005 6:44:05 PM.231    VERBOSE    [18]    FindLastListingDate() oid: 2
10/10/2005 6:44:05 PM.231    VERBOSE    [18]    getValue() loading new key/value into cache: /settings/Zap2itListingDays
10/10/2005 6:44:05 PM.231    VERBOSE    [18]    getValue: /settings/Zap2itListingDays : 7
10/10/2005 6:44:05 PM.251    INFO    [18]    Requesting listings for period: 2005-10-10T00:00:00Z - 2005-10-17T00:00:00Z
10/10/2005 6:44:05 PM.251    VERBOSE    [18]    Notify()
10/10/2005 6:44:05 PM.742    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:06 PM.744    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:07 PM.745    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:08 PM.746    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:09 PM.748    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:10 PM.749    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:11 PM.751    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:12 PM.752    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:13 PM.754    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:14 PM.755    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:15 PM.756    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:16 PM.758    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:17 PM.759    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:18 PM.761    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:19 PM.762    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:20 PM.764    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:21 PM.765    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:22 PM.767    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:23 PM.768    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:24 PM.769    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:25 PM.771    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:26 PM.772    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:27 PM.774    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:28 PM.775    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:29 PM.777    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:30 PM.778    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:31 PM.780    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:32 PM.781    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:33 PM.782    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:34 PM.784    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:35 PM.785    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:36 PM.787    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:37 PM.788    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:38 PM.790    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:39 PM.791    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:40 PM.792    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:41 PM.794    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:42 PM.795    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:43 PM.797    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:44 PM.798    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:45 PM.800    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:46 PM.801    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:47 PM.803    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:48 PM.804    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:49 PM.805    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:50 PM.807    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:51 PM.808    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:52 PM.810    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:44:53 PM.811    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com

"Continues making requests 25 more times"

10/10/2005 6:45:19 PM.518    ERROR    [18]    Error UpdateEPG()'ing: There is an error in XML document (496, 18).
10/10/2005 6:45:19 PM.528    ERROR    [18]       at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Zap2itDataDirect.xtvdWebService.download(String startTime, String endTime)
   at GBPVR.Backend.Common.Zap2itEpgReader.LoadChannels(IEpgUpdateProgressCallback x421ce789b9741187)
   at GBPVR.Backend.Common.EpgUpdater.x52e8ddd0b9bc8c68(xda34526142ca690b x347261624b519e9a, IEpgUpdateProgressCallback x421ce789b9741187)
   at xeb983fa94d0b4753.xca74b9c9b310df0b.xcba1f05fb5a46d5f()
10/10/2005 6:45:19 PM.849    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:45:20 PM.850    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com
10/10/2005 6:45:21 PM.852    VERBOSE    [11]    labelAction.Text = Requesting listing information from Zap2it.com

[sub]

Email your zap2it username and password to me at support@devnz.com and I'll try.

[jasiewer]

I'm getting the same error as shown above. Is there a fix for this?

[davisj36]

Same here... i'm guessing zap2it is having a promlem

[rangermcfadden]

I had the same problem earlier today but it seems to have magically fixed itself. Don't give up hope!

[sub]

Yeah, I just tried the settings Broadband emailed. It seems to be working fine here. Zap2it must have been having some problems earlier.

[Broadband]

I've been manually attempting updates periodically over the past 3 hours with no luck.

It also seems like XMLTV is failing to work too. :confused:

Well i've tried using alternative DNS servers, I've tried using XMLTV, I've rebooted my router, tried setting this machine DMZ and still getting the error.

Any suggestions or is all hope lost?

Here is the results i get in XMLTV. It pauses at Fetching from Datadirect for about 2 minutes.

---------------------

Fetching from DataDirect: Fetched 14 k/bytes in 72 seconds
##################################

FAULT: An unexpected error has occured. Please try again later. If this message reappears, please contact support.
ERROR:

*** FAULT Message from Data Direct detected.
*** This is probably a known issue, please try again later. If the problem
*** persists, check XMLTV-USERS list or the DataDirect forums for know issues
*** and assistance.

[sub]

If XMLTV is failing, its obvisously not GB-PVR related.

Maybe your ISP is having problems. I'm sure if you leave it for a bit it'll come right.