Bonkers Archiving Problem

[Graham]

In the beginning, I had two recording folders defined. I recorded to folder A and later used "Archive" to move some recordings from folder A to folder B (which is on \\server2\shareA).

I bought a NAS and have added \\server3\shareC as a recording folder. All attempts to use "Archive" to move files from \\server2\shareB to \\server3\shareC are failing.

The bonkers bit is that the copy of the recording file works okay but the database does not get updated after the copy and the original file does not get deleted. Plus, if I record a file directly to \\server2\shareB, I can then "Archive" the file to \\server3\shareC with no problem.

It is not a permissions thing. The attached log contains a fail at

2014-03-04 17:28:17.468 [DEBUG][17] Source File: \\Fastly\tv\Mr Selfridge\Mr Selfridge_20140223_21002200.ts
2014-03-04 17:28:17.503 [DEBUG][17] Target File: \\Buffy\tv\Mr Selfridge\Mr Selfridge_20140223_21002200.ts
2014-03-04 17:28:17.503 [DEBUG][17] Archiving...
2014-03-04 17:28:17.504 [DEBUG][17] No C:\Users\Public\NPVR\Scripts\PreArchive.bat
2014-03-04 17:45:01.924 [ERROR][17] Unexpected error archiving file: System.IO.IOException: The specified network name is no longer available.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.__Error.WinIOError()
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at NShared.ArchivingService.WorkerThread()

and a succeed at

2014-03-04 18:23:38.418 [DEBUG][22] ArchiveRecording(56623:BBC News, Default)
2014-03-04 18:23:39.043 [DEBUG][17] Source File: \\Fastly\tv\BBC News\BBC News_20140304_18001830.ts
2014-03-04 18:23:39.073 [DEBUG][17] Target File: \\Buffy\tv\BBC News\BBC News_20140304_18001830.ts
2014-03-04 18:23:39.073 [DEBUG][17] Archiving...
2014-03-04 18:23:39.073 [DEBUG][17] No C:\Users\Public\NPVR\Scripts\PreArchive.bat
2014-03-04 18:26:53.328 [DEBUG][17] No C:\Users\Public\NPVR\Scripts\PostArchive.bat
2014-03-04 18:26:53.328 [DEBUG][17] Archiving Complete

I may be trying to do something outside the design spec ... "Archive" from one folder to another when neither is the current Default recording folder. Thanks for any suggestions.

[sub]

2014-03-04 17:28:17.468 [DEBUG][17] Source File: \\Fastly\tv\Mr Selfridge\Mr Selfridge_20140223_21002200.ts
2014-03-04 17:28:17.503 [DEBUG][17] Target File: \\Buffy\tv\Mr Selfridge\Mr Selfridge_20140223_21002200.ts
2014-03-04 17:28:17.503 [DEBUG][17] Archiving...
2014-03-04 17:28:17.504 [DEBUG][17] No C:\Users\Public\NPVR\Scripts\PreArchive.bat
2014-03-04 17:45:01.924 [ERROR][17] Unexpected error archiving file: System.IO.IOException: The specified network name is no longer available.

This looks like Windows is saying it either cant find either \\Fastly\tv or \\Buffy\tv.

[Graham]

This looks like Windows is saying it either cant find either \\Fastly\tv or \\Buffy\tv.

But it's saying it after spending from 17.28 until 17.45 copying the .ts file from \\Fastly\tv to \\Buffy\tv.

[sub]

I can't tell you why that'd be, but given the error, it does look like Windows has had a problem copying to the share. The long time might be Windows timing out and retrying or something. Definitely very odd.

[Graham]

I can't tell you why that'd be, but given the error, it does look like Windows has had a problem copying to the share. The long time might be Windows timing out and retrying or something. Definitely very odd.

I hesitate before disagreeing ... but, the copy of the .ts completes just fine and produces an identical copy of the source file in the target folder. The error message is issued after the copy of the .ts file has ended (or at the instant that the copy is ending).

But, if you are telling me that the Archive process should work in these circumstances ... I will have another bash tomorrow. Thanks.

[sub]

Do you have other related files in the directory? Like comskip files etc. It moves these after moving the main file. It may be one of these encountering the problem.

[Graham]

Do you have other related files in the directory? Like comskip files etc. It moves these after moving the main file. It may be one of these encountering the problem.

I thought that you had got it ... until I deleted the .jpg that matched the .ts and I still got the same error. I'm done for the day ... I'll look at again tomorrow.

[Graham]

I'll look at again tomorrow.

Computers are getting too complicated and I am getting too old.

I had enabled "jumbo frames" on the network adapters (to improve throughput, allegedly). Archiving started working properly when I disabled "jumbo frames" ... and the file transfers in the NextPVR archive process transferred data at ten times the speed with "jumbo frames" disabled.

[ACTCMS]

Computers are getting too complicated and I am getting too old.

You are not alone...

Alex

[pBS]

most likely the nas doesn't support jumbo frames.
both sides need to support it for it to work..
tho most that don't fall back to normal, not sure why yours isn't.