Unable to series record

[slwtx1983]

As of today, I am unable to choose series recording in Kodi. I had no problem in the past, now I cannot do it. I deleted all my timers, rebooted my PC, made sure to delete all series recordings out of NPVR in the backend, and it simply will not let me choose the Season recording options. I just get "unexpected error" in Kodi

If I go to NPVR in the backend, I can choose series recording. If I choose Record Once in Kodi, it sets it up as a pending recording in NPVR backend. If I go into the NPVR backend and try to manipulate the recording to Update it to a series recording, the options are not even there. it is like it is stuck on Record Once with no options. I have been dealing with this for 3 hours now and nothing that I seem to try works.

[JavaWiz]

Your probably going to need to post some log files so we can see what's going on.

[slwtx1983]

Your probably going to need to post some log files so we can see what's going on.

Happy to oblige. I am new to Kodi and NPVR and have yet to pull logs for them. Which logs would you like? Kodi, NPVR, or NPVR Add-On logs? Are there instructions on this forum on how to pull the logs you'd like to see?

[sub]

We'd probably need the kodi.log with debug logging enabled, and web.log from c:\users\public\npvr\logs.

Restart everything (to reset the logs), and just attempt the one series recording, then post the logs.

[JavaWiz]

Take a look in the support forum, there is a sticky entitled "NextPVR-Tech Support-READ-BEFORE-POSTING". The first thread in that posting explains where the log files are located and other useful information.

The Kodi log locations depend on what type of device your Kodi is running on (i.e. Windows, Android, RaspPI,...). However, I think first stop is to see what is going on from the NextPVR perspective, then move to Kodi if that doesn't clear things up.

[slwtx1983]

Take a look in the support forum, there is a sticky entitled "NextPVR-Tech Support-READ-BEFORE-POSTING". The first thread in that posting explains where the log files are located and other useful information.

The Kodi log locations depend on what type of device your Kodi is running on (i.e. Windows, Android, RaspPI,...). However, I think first stop is to see what is going on from the NextPVR perspective, then move to Kodi if that doesn't clear things up.

Yeah, I really didn't need info on where the logs were, I just wanted to make sure I was grabbing the right ones. I actually already had the debug logs ouput after he asked earlier, but I didn't want to upload stuff that was unecessary.

[slwtx1983]

Logs requested and uploaded

[JavaWiz]

Kodi logs indicate it can't talk to NextPVR

Code:

20:30:02 T:5444   ERROR: PVR - PVR::CPVRClient::AddTimer - addon '127.0.0.1:connected' returned an error: the command failed
20:30:02 T:5444   ERROR: PVR - PVR::CPVRClients::AddTimer - cannot add timer to client '748': the command failed

which correlates to this call in NextPVR

Code:

2015-09-24 20:30:02.564    [DEBUG][15]    Got Web Request (127.0.0.1): /service    method=recording.recurring.save&event_id=4624808&recurring_type=1&keep=0&pre_padding=1&post_padding=2&directory_id=[Default]&sid=bc37afaadc7647159949eca913fb52e5
2015-09-24 20:30:02.564    [DEBUG][15]    method=recording.recurring.save
2015-09-24 20:30:02.564    [DEBUG][15]    parameters:
2015-09-24 20:30:02.564    [DEBUG][15]       method: recording.recurring.save
2015-09-24 20:30:02.564    [DEBUG][15]       event_id: 4624808
2015-09-24 20:30:02.564    [DEBUG][15]       recurring_type: 1
2015-09-24 20:30:02.564    [DEBUG][15]       keep: 0
2015-09-24 20:30:02.564    [DEBUG][15]       pre_padding: 1
2015-09-24 20:30:02.564    [DEBUG][15]       post_padding: 2
2015-09-24 20:30:02.564    [DEBUG][15]       directory_id: [Default]
2015-09-24 20:30:02.564    [DEBUG][15]       sid: bc37afaadc7647159949eca913fb52e5
2015-09-24 20:30:02.564    [DEBUG][15]       client_ip: 127.0.0.1
2015-09-24 20:30:02.564    [DEBUG][15]       host_callback: 127.0.0.1:8866
2015-09-24 20:30:02.564    [DEBUG][15]       physical_path: C:\Users\Public\NPVR\web\
2015-09-24 20:30:02.564    [DEBUG][15]       user_agent: Kodi/15.1 (Windows NT 6.1; WOW64) App_Bitness/32 Version/15.1-Git:20150816-f4dda26
2015-09-24 20:30:02.564    [DEBUG][15]       range: bytes=0-
2015-09-24 20:30:02.564    [DEBUG][15]       requested_path: /service
2015-09-24 20:30:02.564    [DEBUG][15]       verb: GET
2015-09-24 20:30:02.565    [ERROR][15]    event_id is invalid
2015-09-24 20:30:02.565    [DEBUG][15]    <?xml version="1.0" encoding="utf-8" ?>
<rsp stat="fail">
  <err code="2" msg="Invalid Args" />
</rsp>

I'd be interested as to what your NextPVR log files look like. Does NextPVR show the scheduled recordings correctly?

I suspect there is a problem on the NextPVR side, and you are seeing the side-effect on the Kodi side. Especially because I think you indicated you could not update the schedule on the NextPVR side as well.

[sub]

2015-09-24 20:30:02.565 [ERROR][15] event_id is invalid

It looks like your kodi EPG data is out of sync with NextPVR. Maybe try resetting the PVR database in kodi.

[slwtx1983]

It looks like your kodi EPG data is out of sync with NextPVR. Maybe try resetting the PVR database in kodi.

That did it. Under System > Settings > TV > General I did the "Clear Data" option and now I can record. It was odd because I could record single shows, I just couldn't record series so I knew it was communicating with the backend. Looks like clearing the data allowed me to record series recordings now. Thanks so much guys. Got it all fixed in less time than I spent fiddling with it earlier today.