Client freezes

[jd1940]

I'm currently using 3.9 version for my client and in all respects but one it works perfectly. But, it occasionally just 'freezes' to the extent I have to close the program and restart it. Usually it will allow me to 'resume' what I was watching, but not always. I don't imagine logs will be of any use since I have to restart every time it does this. I get a Windows onscreen message indicating NPVR is failing to respond, do I want to close. Any idea what could cause this or is this just something I'm going to have to live with?

This happens using all the mpeg2 codecs available so I doubt they are the problem.

[mvallevand]

First make sure your client is running the same version as the server. Also the NextPVR client is terrible at handling network socket errors so make sure you have a stable wired connection.

Martin

[jd1940]

Updated the client to same release as the server and reset sockets on both machines. It's better but still 'freezing' occasionally. Thanks for your help, Martin.

[sub]

Any specific activity at the time, like you're skipping or paused, or just while you're sitting watching playback normally?

[jd1940]

Skipping is fine as is ComSkip. It will freeze while just watching normally. I do note this usually occurs on a program that's lengthy...two hours or more.

[sub]

Try creating a c:\temp\ and setting this registry setting:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NPVR\LogClientStream=1 (DWORD)

This try to leave a recording playing, and hopefully we'll catch a freeze while just watching normally, then zip and post the c:\temp\client.txt

This will create a big log file, so definitely remember to remove this registry setting later!

[jd1940]

I hardly ever work in the registry. I'm not getting a file called client.txt in c:\temp. I made the entry you said although the only thing in the data section is 0s. Should a path be there and if so, how do I do that?

[sub]

Can you post a screenshot of the registry setting you created, so I can make sure it's correct?

The value is supposed to be called "LogClientStream", of type DWORD, with a value of 1.

[jd1940]

I can't easily copy from the client but the entry reads: LogClientStream REG_DWORD 0x00000001 (1). That created a stream.log file in c:\temp which I've attached. I don't see anything happening in the file when the video "froze", it just stops. Skipping is a little more problamatical in this first 4. version than it was in 3.9 and ComSkip now hangs occasionally.

I guess I can't post the file as it exceeds size limit. I'll try splitting.

[sub]

Yeah, nothing super obvious in there.

Can you try also setting LogDemux=1? This will give a demux.txt file.