unhandled exception causing service to crash

[jobby99]

Any idea what might cause this error? I forgot to press logs button, but have the direct logs if needed. I have since completely uninstalled and reinstalled with copy of configuration and database.



Application: NextPVRServer.exe CoreCLR Version: 8.0.824.36612 .NET Version: 8.0.8 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException: Object reference not set to an instance of an object. at NShared.LocalRecorder.IsMultiRecordPossible(ScheduledRecording requiredRecording, List`1 overlappingRecordings) at NShared.Visible.CaptureSource.CanRecord(ScheduledRecording scheduledRecording) at NShared.RecordingService.WorkerThread()

[mvallevand]

Can we see the whole zipped log file?

Martin

[jobby99]

See attached logs.  I was thinking maybe a channel got changed and one of the recurring recordings could be trying to tune a channel that doesn't exist.  I have not had issues since reinstalling under a new user account on the same machine.  I also disabled USB Hauppage Quad tuner as the chip set USB drivers are causing random disconnect for my MSI Z690-P which is odd problem to have.

[jobby99]

Here are the event viewer errors.

[mvallevand]

It is hard to see the reason for that crash that you found in the system log. I can this though

2024-11-06 04:00:05.892 [DEBUG][1] Parent has exited....terminating server.

and see you've disabled one HDHR and that is causing extra work

2024-11-06 04:00:00.686 [ERROR][8] Not starting recording. Device marked as disabled

I suspect there is an issue changing from a recording on a BDA HDHR to the Hauppauge, sub would need to check.

If you want to only use one tuner off permanently maybe remove the device completely so there is less change of bad planning of tuners.

Martin.