LiveTV does not work (An existing connection was forcibly closed by the remote host)

[mixedup]

Hi,

Just upgraded from a previous version of GB-PVR (which I've run for many months) to the lastest (1.1.5). I have gone through the setup and performed the tuning of channels and they all get picked up OK, i.e. in the Config/CaptureSources area I can see channel video and hear audio fine. I can watch recorded TV ok too.

When I go to watch live TV it doesn't work. Screen goes black for a second or two and then goes back to menu. In the error log I see:

Code:

2007-11-17 21:44:57.812    VERBOSE    [1]    PreviewLiveTV(1)
2007-11-17 21:45:05.843    VERBOSE    [1]    ReturnToMainMenu()
2007-11-17 21:45:05.843    VERBOSE    [1]    Live TV is currently active
2007-11-17 21:45:05.843    VERBOSE    [1]    Live TV.Deactivate() called
2007-11-17 21:45:05.859    VERBOSE    [1]    ReturnToMainMenu()@2
2007-11-17 21:45:05.875    VERBOSE    [1]    System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

Server stack trace:
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
   at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.BufferMoreData()
   at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)
   at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)
   at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)
   at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()
   at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at GBPVR.Backend.Common.IRecordingService.x394caf1b3184110c(Int32 x70cd72e44179c0c2, Boolean x03f525c749695de4, Int32 x164f120fb8d3ddc7, String& x8b1d9e3189e6e73d, Int32& x73dd716c35ea457b)
   at GBPVR.Backend.Common.x396614b3dae3b1da.x61c7ab80971faf0d(Int32 x70cd72e44179c0c2)
   at GBPVRX2.Players.xb3e61f7448c39547.x4276385f71addb51(Channel xee500015fb4a65b6)
   at GBPVRX2.Players.xb3e61f7448c39547.x4276385f71addb51()
   at GBPVRX2.x4a212861656a24dd.x3852f96f8dab4cab()
   at GBPVRX2.MenuTask.x0be92cb4e3ac1817.OnUiClick(PointF location)
   at GBPVRX2.x0061b801bdf12d35.xf1b04f0b61b2ba29(Object xdf2e3583f942db7b, MouseEventArgs xc4f45905cb1fc7ba)
   at System.Windows.Forms.Control.OnMouseClick(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at GBPVRX2.x0061b801bdf12d35.WndProc(Message& m)
2007-11-17 21:45:05.875    VERBOSE    [1]    OnPaint()
2007-11-17 21:45:05.875    VERBOSE    [1]    HideMouse ref=-1

Questions

[1] Can anyone help please re the above?

[2] I have my XP firewall off, however there is Cybersitter filtering software running on the PC but I did turn it off and try too.

[3] After the upgrade I see to be able to run the old UI and the new UI. Should both of these work ok? That is "GBPRV" and "PVRX2.exe". Should both of these work? Was I suppose to uninstall the old version before installing the latest?

[4] Does the tray icon need to be running? I'm assuming not and that this is an optional extra? Just that it seems to be playing up, but I'd rather focus on getting live TV back and working again first.


I've attached logs if this helps too. I couldn't myself see anything more significant than what I've attached above. Note that it was at 21:45 that I clicked "LIVE TV" => after a couple of seconds of black screen the menu just came back.


Thanks
Greg

[sub]

[4] Does the tray icon need to be running? I'm assuming not and that this is an optional extra? Just that it seems to be playing up, but I'd rather focus on getting live TV back and working again first.

No, the tray app doesnt need to be running, but this may be a good clue. The tray app is slow to respond, and misbehaves when the recording service isnt running. If it wasnt running then you would also get this error shown above when you tried to access live tv.

So, check if it is running. If its not, then did it die, or was it manually shutdown. The recording service log you included shows an orderly shutdown, not a crash.

[mixedup]

Hi Sub,

Did some testing. The recording service was running (based on "net start" check). I'm not sure if the recording service is working properly however as I noted a show last night that was scheduled to be recorded didn't get recorded (unfortunately I cleared the logs this morning before rebooting to do the checks below).

What would you recommend next? I'm thinking:
a) schedule a short recording to confirm if recording service is working properly and get logs
b) totally uninstall CyberSitter (filtering software) and test again. I do also have AVG virus checker installed?

Results and logs from this mornings test below:

7am - Restart Computer
- could not seem to click or right click on tray icon to get it to respond

7.19 - manually END'ed GBPVRTray.exe
====================
Hanging application GBPVRTray.exe, version 1.0.2870.25790, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
====================
Details
Product: Windows Operating System
ID: 1002
Source: Application Hang
Version: 5.2
Symbolic Name: ER_HANG_LOG
Message: Hanging application %1, version %2, hang module %3, version %4, hang address 0x%5.

Explanation
The indicated program stopped responding. The message contains details on which program and module stopped responding. A matching event with EventID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.

User Action
No user action is required.
====================

7.26am - Starting GBPVRTray.exe manually
- could not seem to click or right click on tray icon to get it to respond

7.32am - manually stopped the GBPVRTray.exe process
- XP didn't give a crash report this time

7.34am - Start GBPVR & then click live TV
- black screen for a few seconds and then returned straight back to main screen
======================
2007-11-18 07:36:12.609 INFO Key pressed: Return
2007-11-18 07:36:12.718 VERBOSE m_pD3DDev->Present() failed
Error code : 80004005
E_FAIL
An undetermined error occurred

2007-11-18 07:36:12.734 VERBOSE DirectShowPlayerBase:top
======================
2007-11-18 07:35:25.000 VERBOSE [1] System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
======================



Tks

[mixedup]

Solved!

I completely un-installed CyberSitter (filtering software) and rebooted. Everything works fine now Not sure why the lastest release of gbpvr was more sensitive to this.

I'm about to get a cheap PC and run the free ClarkConnect linux based firewall/filtering software on it instead of having to load software on each PC!

Thanks
Greg