Cannot start Config or PVRX2

[der Karl]

Hello,

I jsut upgraded to the most recent version (was running 1.2.13 for many months w/o issue, just updated to 1.3.7). The install was fine and I was able to access PVRX2 and the config utitlity w/o any problem, but shortly in PVRX2 encoutnered and error and closed, since then I cannot start the config utility or PVRX2, the error reporting window immediately pops up.

I have attached all of the most recent log files.

After these errors I tried the following.

• Repairing the install - would go to near completeion then the progress bar would stop and go backwards and gve a message saying repair could not be completed due to an error
  
• Uninstalling and reinstalling 1.3.7 - still encoutner error whenever attempting to open PVRX2 or the config
  
• Reinstalling 1.2.13 - same thing
  
• restarting computer and other thigns like that
  

The tray icon is there, and when I right click on it and try to launch PVRX2 or the config utility I get a different error (attached jpeg). This one seems realted the .net framework. Becasue of that I downloaded installed the latest version of the .net framework, but no change was seen.

Unfortunately, when looking at the logs folder there were so many in there I couldn't discern which ones were the most recent so I deleted them all and zipped the new ones that popped up. I strongly suspect that this was a stupid thing to do, as there is no record of the first instance of an error.

I appreciate any insight anyone can provide in advance, and please let me know if any other information may prove useful towards finding a solution.

Thanks,

der Karl

[psycik]

guessing your config might be a bit hosed.

Try copying your existing one (program files\devnz\gbpvr\config.xml to a backup, then rename the config.empty as config.xml, then star teh config app.

All your settings will be gone however - but if you look at the backed up copy you should be able to get the settings back

[der Karl]

I can't find any file called "config.empty" in that folder. There is config.OLD and config-master.dont-edit-me I tried making copies of an renaming both of those, both of those allowed me to open the PVRX2 and config applications but with some errors.

[psycik]

sorry, the empty database is called empty.db3, I was confusing that.

Copy the config-master to config.xml. Same rules apply, after doing this you'll have to start your config app, and reapply your settings.

[Captcol]

I think i had this on upgrade, have you made sure that you have stopped the recording service before upgrading? probably a bit late seeing the other steps you have taken, but i think i had one of those funny installs where i needed to install the previous version, then stop the recording service and install new version.

[der Karl]

I obtained resolution.

I reinstalled and swapped in a new config file, and things are working better than ever.

Thank you both