BurnDVDX2 support issues.

[pastro]

I think it works fine as it is; but some of us need the written instructions on how the navigation works. Your wording as quoted above explains a lot and and I think that adding it to the WIKI will eliminate future support requests. Now that I read the navigation explanation again, the navigation is much like all the other plugins except that the menu bar effectively includes either the programs to be added or the programs that have already been added to the project but not both (i.e., it's as if the menu bar on the left includes one additional entry which is displayed on the right). Thus, you end up using the right\left buttons to go up and down when navigating between the two separate portions of the screen on the right.

However, I agree that the use of the yellow button may make it easier for some.

I kind of got lost in your description, but thought I would add this to help clear up the terminology.
There are two list menus. The upper list navigates the file system,the lower list contains the files to be used for your project.
You scroll through the list with the up/down arrows. To leave the list, use the right or left arrows. To scroll through everything else, you use the up/down arrows.

It's very similar to the recordings page. You scroll through the recordings using the up/dn arrows, you leave using the left/right arrows.

I will likely add the yellow button tab function to make it easy to advance through the controls. I can never remember if it's right or left arrow to go to the next menu either. If they were side by side it would have been obvious. Up and down makes it ambiguous.

[kayak4ever]

I kind of got lost in your description, but thought I would add this to help clear up the terminology.
There are two list menus. The upper list navigates the file system,the lower list contains the files to be used for your project.
You scroll through the list with the up/down arrows. To leave the list and access the other list, use the right or left arrows. To scroll through everything else, you use the up/down arrows.

Yes and I am sorry for expressing myself so poorly (I can usually do better). I really like what you have written now and my only suggestion would be to add the words in bold that I added to the quote above. The added words might be overkill but then it might help the truly confused.

[pastro]

Yes and I am sorry for expressing myself so poorly (I can usually do better). I really like what you have written now and my only suggestion would be to add the words in bold that I added to the quote above. The added words might be overkill but then it might help the truly confused.

I think we should add that to the wiki. That should clear up any confusion.

[wtg]

I tried to use this for the first time and ran into a couple problems.

First, I started the burn process and came back a few hours later to try the disk out. DVD player didn't like it at all. Later I exited PVRX2 and found a dialog hiding behind it with the following message:

"The disk needs to be formatted before you can write to it. Would you like to format it now?"

That explains why my DVD player didn't like it.

Second, I had actually configured the plug-in to use Nero for burning. After seeing this error I thought perhaps I hadn't saved my config changes, but when I looked in config.xml I found the following:

Code:

<BurnDVDX2>
      <TempDirPath>C:\temp\</TempDirPath>
      <BurnDrive>D:\</BurnDrive>
      <System>NTSC</System>
      <TempDirISOPath>C:\temp\</TempDirISOPath>
      <Nerodir>C:\Program Files\Ahead\Nero\</Nerodir>
      <Burner>Nerocmd</Burner>
    </BurnDVDX2>

Any thoughts?

[pastro]

I tried to use this for the first time and ran into a couple problems.

First, I started the burn process and came back a few hours later to try the disk out. DVD player didn't like it at all. Later I exited PVRX2 and found a dialog hiding behind it with the following message:

"The disk needs to be formatted before you can write to it. Would you like to format it now?"

That explains why my DVD player didn't like it.

Second, I had actually configured the plug-in to use Nero for burning. After seeing this error I thought perhaps I hadn't saved my config changes, but when I looked in config.xml I found the following:

Code:

<BurnDVDX2>
      <TempDirPath>C:\temp\</TempDirPath>
      <BurnDrive>D:\</BurnDrive>
      <System>NTSC</System>
      <TempDirISOPath>C:\temp\</TempDirISOPath>
      <Nerodir>C:\Program Files\Ahead\Nero\</Nerodir>
      <Burner>Nerocmd</Burner>
    </BurnDVDX2>

Any thoughts?

You are using a dvdrw. I only test with dvdr's.
I tried to force nero to erase the disk if needed and it is set for no user interaction. Apparently that didn't work as I hoped.
If we can detect that the disk is not formatted, there is a command to erase the disk and that could be added to the builddvd.cmd file if needed.

My guess is for the time being you will need to format outside of the burndvdx2. Did you try it with imgburn to see if it handles that any better?

[wtg]

You are using a dvdrw. I only test with dvdr's.
I tried to force nero to erase the disk if needed and it is set for no user interaction. Apparently that didn't work as I hoped.

Right you are. It was a DVD-RW. I'll try a DVD-R and see how that works.

My guess is for the time being you will need to format outside of the burndvdx2. Did you try it with imgburn to see if it handles that any better?

I haven't, but will. What I realize I wasn't clear about in my first post is that the dialog was being displayed by imgburn, not Nero. I had Nero configured but it was imgburn prompting me to format the disk. Was that to be expected?

[pastro]

Right you are. It was a DVD-RW. I'll try a DVD-R and see how that works.



I haven't, but will. What I realize I wasn't clear about in my first post is that the dialog was being displayed by imgburn, not Nero. I had Nero configured but it was imgburn prompting me to format the disk. Was that to be expected?

The installation does not supply nero. I just ask you for the path to nerocmd where you installed it.
When the plugin is building the command scripts, it checks to see if nerocmd exists. If it doesn't, it falls back to imgburn. In this case, it was not able to find nerocmd so my guess is it hasn't been installed.

If you have nero, install that and see if it handles the dvdrw erase correctly.

[pastro]

You are using a dvdrw. I only test with dvdr's.
I tried to force nero to erase the disk if needed and it is set for no user interaction. Apparently that didn't work as I hoped.
If we can detect that the disk is not formatted, there is a command to erase the disk and that could be added to the builddvd.cmd file if needed.

My guess is for the time being you will need to format outside of the burndvdx2. Did you try it with imgburn to see if it handles that any better?

I reread your post. Nero and imgburn should erase the disk if needed but I don't know if they are configured to format the disk automatically. Formatting should only have to be done once. For now, format outside of burndvdx2.

[wtg]

The installation does not supply nero. I just ask you for the path to nerocmd where you installed it.
When the plugin is building the command scripts, it checks to see if nerocmd exists. If it doesn't, it falls back to imgburn. In this case, it was not able to find nerocmd so my guess is it hasn't been installed.

If you have nero, install that and see if it handles the dvdrw erase correctly.

I have Nero installed, but it's version 8. I see now that when I upgraded to v8, it left the old directory structures intact and left some files, but nerocmd is gone and it now installs itself in a new directory. I'll give imgburn a shot.

I reread your post. Nero and imgburn should erase the disk if needed but I don't know if they are configured to format the disk automatically. Formatting should only have to be done once. For now, format outside of burndvdx2.

That makes sense. I'll definitely give it a try and I'm sure you're right.

Thanks again for the help,
Tim

[pastro]

I have Nero installed, but it's version 8. I see now that when I upgraded to v8, it left the old directory structures intact and left some files, but nerocmd is gone and it now installs itself in a new directory. I'll give imgburn a shot.



That makes sense. I'll definitely give it a try and I'm sure you're right.

Thanks again for the help,
Tim

You should have a nerocmd in the new installation. I only test with version 6 so there could be incompatibilities with v8. If you get a chance, run the config again and set up nero burning to wherever the current version of nerocmd is located and retry. Let me know if there are issues.