No EPG after upgrading to 3.8.3

[godzilla]

Going by that error message (which comes from Schedules Direct not NextPVR), you just happened to be trying at a time they had their server offline for some maintenance. Try again in a few hours.

Thank you for the reply SUB, but I tried this morning (8 hours later) and I am experiencing the same results.

I see a forum post at schedulesdirect.org, but this solution did not work..

http://forums.schedulesdirect.org/viewto...=15&t=2848

To minimize this being a network issue, what is the URL (UDP/TCP) and DNS resolved IP address NextPVR uses to obtain schedules direct listings?



2016-10-02 08:47:48.419 [INFO][3] current online version: 3.8.3 (160929)
2016-10-02 08:47:48.419 [INFO][3] last notified version: 3.8.3 (160929)
2016-10-02 08:47:49.778 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:54.528 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:54.528 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:54.528 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:54.528 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:57.763 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:47:57.809 [DEBUG][1] Lineups:
{"response":"TOKEN_MISSING","code":1004,"serverID":"20141201.web.1","message":"Token required but not provided in request header.","datetime":"2016-10-02T12:47:56Z"}
2016-10-02 08:47:57.825 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:57.825 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:47:59.997 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:48:00.184 [DEBUG][1] LoadLineups()@1
2016-10-02 08:48:00.184 [DEBUG][1] LoadLineups()@2
2016-10-02 08:48:00.278 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:48:00.309 [DEBUG][1] Lineups:
{"response":"TOKEN_MISSING","code":1004,"serverID":"20141201.web.2","message":"Token required but not provided in request header.","datetime":"2016-10-02T12:47:58Z"}
2016-10-02 08:48:00.309 [DEBUG][1] LoadLineups()@exit
2016-10-02 08:48:00.450 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:48:00.528 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:48:09.356 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:48:38.606 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:50:53.153 [DEBUG][1] Failed to get token: Server offline for maintenance.
2016-10-02 08:50:53.185 [DEBUG][1] Lineups:
{"response":"TOKEN_MISSING","code":1004,"serverID":"20141201.web.1","message":"Token required but not provided in request header.","datetime":"2016-10-02T12:50:51Z"}
2016-10-02 08:50:53.185 [DEBUG][1] CaptureSource.LoadAll()
2016-10-02 08:51:00.435 [DEBUG][1] DoCompositeRendering() took 78.1306ms
2016-10-02 08:51:02.263 [DEBUG][1] DoCompositeRendering() took 78.1293ms
2016-10-02 08:51:02.310 [DEBUG][1] storing Position (1):210,140
2016-10-02 08:51:02.310 [DEBUG][1] storing Size (1):789,473
2016-10-02 08:51:02.325 [INFO][1] Exiting...
2016-10-02 08:51:02.325 [INFO][1] Done.

[godzilla]

They might be having issues, if anybody else can verify. Going to the support area for schedules direct : https://www.schedulesdirect.org/lineupsupport

I get this:
A programming error has been encountered.
The developers have been notified, and will fix the problem as soon as possible.
Please come back at a later time..

Can anyone else verify that schedules direct is having problems?
-MIKE

[jcole998]

I can only add that my 04:00am EPG update failed for the same reason. Sounds legit to me. I guess we'll need to be patient.

My complements to the author for not clobbering EPG data before knowing new data is available. Smart.

[mvallevand]

I am getting that error right now and got it on the EPG update overnight too.

Martin

[godzilla]

Thanks Jcole998,
URL http://dd.schedulesdirect.org to test for network connectivity passed. So no problems there. In addition, I installed NPVR on an other PC and received the same error (leaning toward SD having an extended outage):
[ATTACHMENT NOT FOUND]

I will try again this afternoon.

Thanks for all who assisted in this troubleshooting...

-MIKE

[mvallevand]

The web site login and the api login aren't linked.

Martin

[godzilla]

The web site login and the api login aren't linked.

Martin

Good to know. Thanks.

[sub]

There is a yellow banner at the top of http://schedulesdirect.org/ stating they're having server issues, and to try again later.

[godzilla]

There is a yellow banner at the top of http://schedulesdirect.org/ stating they're having server issues, and to try again later.

I put in a ticket with schedules direct 3 hours ago. Good to see they're on top of it.
-MIKE

[godzilla]

I put in a ticket with schedules direct 3 hours ago. Good to see they're on top of it.
-MIKE

Issue has been resolved and SD-JSON listings are now accessible. Thank Sub for spending your Sunday to keep the lights on....
-MIKE