recording service problem

[petewxm]

Hi,
I hope someone can help with this, Recently when I select a program to record from the TV guide, the program records but when the program ends, the recording service says its still recording, so I restart the recording service and all is well again, but if I try and play the file it has just recorded nothing happens, I have checked the file and it is 0 file size.

This doesn`t happen all the time but when it does it can be frustrating.

Any ideas?

Also is there anyway to get these files to play or have they just not recorded.

Thanks

Pete

[sub]

Zip and attach the logs, and the details of what recording had problems and I'll take a look.

I have checked the file and it is 0 file size.

Also is there anyway to get these files to play or have they just not recorded.

If they 0 bytes long, then there is no video to play.

[petewxm]

cheers

See logs

It was the last recording, which should have been from 9pm to 10pm today called The Apprentice

Thanks

Pete

[sub]

When this next happens can you check the task manager process list to see if GBPVRRecordingService.exe is running?

Also worth checking the Windows Event Viewer to see if any recording service crash events were noted.

[petewxm]

Hi Sub,
I will do, I`ve just checked windows event viewer and it gave this message just before the recording should have started

"The GB-PVR Recording Service service terminated unexpectedly. It has done this 1 time(s)."

Any ideas on how to stop it in the future, A re-install maybe??

Thanks

Pete

[sub]

Hi Sub,
I will do, I`ve just checked windows event viewer and it gave this message just before the recording should have started

"The GB-PVR Recording Service service terminated unexpectedly. It has done this 1 time(s)."

Is any more details in there?

[petewxm]

The only details were

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 30/05/2007
Time: 20:59:22
User: N/A
Computer: YOUR-A19E8493E1
Description:
The GB-PVR Recording Service service terminated unexpectedly. It has done this 1 time(s).


I did notice this error too, if it helps

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 30/05/2007
Time: 19:35:19
User: N/A
Computer: YOUR-A19E8493E1
Description:
The Cyberlink RichVideo Service(CRVS) service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks

Pete

[sub]

I'm not really sure. There isnt many clues in there.

[petewxm]

It happened again today, but there is some more info, if you can please take a look at.

Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 31/05/2007
Time: 19:29:24
User: N/A
Computer: YOUR-A19E8493E1
Description:
Faulting application gbpvrrecordingservice.exe, version 1.0.2614.27227, stamp 00000009, faulting module mpgmux_5[1].0.0.727_.ax, version 5.0.0.727, stamp 41067995, debug? 0, fault address 0x00018fcc.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 67 00 62 00 70 00 .g.b.p.
0030: 76 00 72 00 72 00 65 00 v.r.r.e.
0038: 63 00 6f 00 72 00 64 00 c.o.r.d.
0040: 69 00 6e 00 67 00 73 00 i.n.g.s.
0048: 65 00 72 00 76 00 69 00 e.r.v.i.
0050: 63 00 65 00 2e 00 65 00 c.e...e.
0058: 78 00 65 00 20 00 31 00 x.e. .1.
0060: 2e 00 30 00 2e 00 32 00 ..0...2.
0068: 36 00 31 00 34 00 2e 00 6.1.4...
0070: 32 00 37 00 32 00 32 00 2.7.2.2.
0078: 37 00 20 00 30 00 30 00 7. .0.0.
0080: 30 00 30 00 30 00 30 00 0.0.0.0.
0088: 30 00 39 00 20 00 69 00 0.9. .i.
0090: 6e 00 20 00 6d 00 70 00 n. .m.p.
0098: 67 00 6d 00 75 00 78 00 g.m.u.x.
00a0: 5f 00 35 00 5b 00 31 00 _.5.[.1.
00a8: 5d 00 2e 00 30 00 2e 00 ]...0...
00b0: 30 00 2e 00 37 00 32 00 0...7.2.
00b8: 37 00 5f 00 2e 00 61 00 7._...a.
00c0: 78 00 20 00 35 00 2e 00 x. .5...
00c8: 30 00 2e 00 30 00 2e 00 0...0...
00d0: 37 00 32 00 37 00 20 00 7.2.7. .
00d8: 34 00 31 00 30 00 36 00 4.1.0.6.
00e0: 37 00 39 00 39 00 35 00 7.9.9.5.
00e8: 20 00 66 00 44 00 65 00 .f.D.e.
00f0: 62 00 75 00 67 00 20 00 b.u.g. .
00f8: 30 00 20 00 61 00 74 00 0. .a.t.
0100: 20 00 6f 00 66 00 66 00 .o.f.f.
0108: 73 00 65 00 74 00 20 00 s.e.t. .
0110: 30 00 30 00 30 00 31 00 0.0.0.1.
0118: 38 00 66 00 63 00 63 00 8.f.c.c.
0120: 0d 00 0a 00 ....

also in words


Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 31/05/2007
Time: 19:29:24
User: N/A
Computer: YOUR-A19E8493E1
Description:
Faulting application gbpvrrecordingservice.exe, version 1.0.2614.27227, stamp 00000009, faulting module mpgmux_5[1].0.0.727_.ax, version 5.0.0.727, stamp 41067995, debug? 0, fault address 0x00018fcc.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00700041 006c0070 00630069 00740061
0010: 006f0069 0020006e 00610046 006c0069
0020: 00720075 00200065 00670020 00700062
0030: 00720076 00650072 006f0063 00640072
0040: 006e0069 00730067 00720065 00690076
0050: 00650063 0065002e 00650078 00310020
0060: 0030002e 0032002e 00310036 002e0034
0070: 00370032 00320032 00200037 00300030
0080: 00300030 00300030 00390030 00690020
0090: 0020006e 0070006d 006d0067 00780075
00a0: 0035005f 0031005b 002e005d 002e0030
00b0: 002e0030 00320037 005f0037 0061002e
00c0: 00200078 002e0035 002e0030 002e0030
00d0: 00320037 00200037 00310034 00360030
00e0: 00390037 00350039 00660020 00650044
00f0: 00750062 00200067 00200030 00740061
0100: 006f0020 00660066 00650073 00200074
0110: 00300030 00310030 00660038 00630063
0120: 000a000d

Do you think it could be a problem with the mux I`m using? could it be worth trying a different version?

Thanks for any advice

Pete

[sub]

faulting module mpgmux_5[1].0.0.727_.ax

Yes, it died in the mux you're using. Try upgrading to a newer version. Remember to deregister this old on though, since it'll use the first one registered if multiple are on your machine.