Client Problem

bigbus01 · 2007-08-26, 12:50 PM

Sub,

I'm having a problem with one of my clients. I am using PVRX2. When I try to opent the TV Guide, I get an error that says I am trying to divide by zero.

I have two servers and when I connect to the other one, everything is fine. Attached are my client and server logs for the situation where it doesn't work.

Thanks,

Bigbus

bigbus01 · 2007-08-28, 11:08 PM

Sub,

Did you see this? I was just curious. There has been no response.

Thanks,

Bigbus

***sub*** · 2007-08-28, 11:13 PM

I did, but I'm on holiday and not looking into anything that requires any brain power. Big Grin

bigbus01 · 2007-08-28, 11:34 PM

Understand, Enjoy!

I'll hit you with it after you get back.

bigbus01 · 2007-09-04, 11:31 PM

Sub,

Now that you are back.

Thanks,

Bigbus

***sub*** · 2007-09-05, 06:13 AM

Quote:2007-08-26 08:36:17.296 VERBOSE [1] getValue() loading new key/value into cache: /settings/ClientRemoteDirectory
2007-08-26 08:36:17.296 VERBOSE [1] getValue: /settings/ClientRemoteDirectory : \\SCANNER\devnz\gbpvr

Quote:2007-08-26 08:36:17.406 ERROR [1] Error int SourceConfigurationContainer::LoadAll(): System.Data.SQLite.SQLiteException: Unable to open the database file
unable to open database file
at System.Data.SQLite.SQLite3.Open(String strFilename)
at System.Data.SQLite.SQLiteConnection.Open()
at GBPVR.Backend.Common.xcbcfc48b9705b7a2.xa19cc1d2df8cbd74()
at GBPVR.Backend.Common.xda34526142ca690b.x1f966edc637a8924(Boolean x81c765f11f40b327)

I think the application is unable to find (or possible doesnt have permissions) to access the database file at the expected location \\SCANNER\devnz\gbpvr\gbpvr.db3

bigbus01 · 2007-09-05, 11:32 PM

Sub,

Do have any suggestions on what to try?

I tried unsharing and resharing the folder and that didn't help. I also tried to use the same user name and password on the client and that didn't work. I have the same settings on both of my servers with respect to the firewall and one works and the other doesn't.

Thanks,

Bigbus

ACTCMS · 2007-09-06, 12:13 AM

bigbus01 Wrote:Sub,

Do have any suggestions on what to try?

I tried unsharing and resharing the folder and that didn't help. I also tried to use the same user name and password on the client and that didn't work. I have the same settings on both of my servers with respect to the firewall and one works and the other doesn't.

Thanks,

Bigbus

Check you can access the gbpvr directory on the non-working server from the client by opening notepad on the client, type a few characters and then try to save the file as Write.test in the gbpvr directory of the non-working server...

If that works OK then I don't know :o

***sub*** · 2007-09-06, 12:17 AM

As a first step, I'd click Start -> Run, then try to run "\\SCANNER\devnz\gbpvr\gbpvr.db3". I suspect it'll come back and say 'file not found'.

stustunz · 2007-09-06, 12:24 AM

would the firewall be getting in the way?

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