HDPVR won't record with GBPVR

[wengg]

I've had a long battle with this HDPVR. This is the third computer I've installed it on. The previous 2 were under spec'd so I won't hold that against it. I've now successfully installed the card on a Vista 32 machine Intel quad core Q6600 machine. It records using the included Arcsoft software with no problems and the playback on my PS3 looks great.

When I try to use GBPVR with it things don't go so well. I've attached two sets of logs for the following two tests:

Watching live TV:
I can go to the TV guide, select a program and the program will display but with no audio. I can even change channels. If I exit back to the guide and select a different channel I just get a black screen with no video. At this point the HDPVR is non-responsive even using the arcsoft software and I have to power cycle it.

Recording TV:
After a fresh re-boot of the computer and HDPVR I tried recording TV. The HDPVR top light and red record light come on momentarily (maybe 1 second) and then turn off. A garbage 128Kb ts file is created. At this point the HDPVR is non-responsive even using the arcsoft software and I have to power cycle it.

One other thing I would like to mention. If I have attempted either of the two scenarios and then attempt to restart my computer Vista will fail to boot-up. I get a screen which then asks me if I want to repair or start windows normally. neither of those options work. The only thing that works is to turn off the HDPVR and then restart the computer. Once the computer has booted I can turn the HDPVR back on.

I was thinking about exchanging the HDPVR for a new one but since I can record with arcsoft no problem I'm getting doubtful that will solve my problems. FYI the HDPVR is a rev C2

[wengg]

I would really appreciate some help on this one. I've exhausted all my options and even exchanged the HDPVR to rule out hardware issues.

As mentioned I can record with the arcsoft software perfectly fine its just GBPVR that won't work with the HDPVR. I don't entirely understand the GBPVR logs but I believe this is the issue:

2008-11-07 17:13:46.850 VERBOSE AnalogHDRecorder::StartRecording('Hauppauge WinTV HD-PVR', 1, 0)
2008-11-07 17:13:46.881 VERBOSE Adding crossbar filter: Hauppauge HD PVR Crossbar
2008-11-07 17:13:46.881 VERBOSE Routing video: 0 to 0
2008-11-07 17:13:47.006 VERBOSE Adding capture filter: Hauppauge HD PVR Capture Device
2008-11-07 17:13:47.052 ERROR ConnectFilters:Failed(2)
2008-11-07 17:13:47.068 VERBOSE Adding encoder filter: Hauppauge HD PVR Encoder
2008-11-07 17:13:47.084 ERROR ConnectFilters:Failed(2)

Any ideas on what I can try next? :confused:

[galahad74]

Wengg, I have the exact same issue. Wish i could help, but im in the same situation. If your willing to settle for aac sound You can flash back to the old driver and GBPVR will work perfectly. but with the new driver , im getting the same result as you.

[sub]

A few people have mentioned issues with the HD PVR, and I intend to look into it and find the cause, and provide a patch to correct it. Unfortunately I'm out of the country until december so it'll have to wait until then. Sorry.

[wengg]

Thanks for the replys guys. I thought I was all alone with no sollution in the works. I'll wait for your update sub. If you need any tester let me know.

[galahad74]

Sub - Please don't think my above was a complaint. Your personal support here is fantastic, and your software is also, the fact that the latest driver has issues with the latest version of you software is in no way unreasonable. I'm totally willing to wait for you to work these issues out and help in any way I can(logs etc...)

[galahad74]

i downloaded the new driver today and now video displys correctly, but no audio. ! more step and ill be all set!

[galahad74]

Sub -
Have you had any opprotunity to look at the new driver?

[sub]

Sorry no. I'm still out of the country. I'm back in New Zealand next week - but I've got a pile of stuff to look at, so it probably wont happen immediately.

[galahad74]

thats cool - i really appriciate the response