Digital Recorder stop as Parent appears to have exited

[pascalb]

Hi,


issue with 4.0.4, same with latest release.

in all ndigitalhost seeing at the end :
2017-11-09 02:25:42.436 [DEBUG][1] Parent appears to have exited. Host exiting.
2017-11-09 02:25:42.436 [INFO][1] DigitalRecorder.StopHost()

Time changed over time.

click on the right bottom icon for NPVR Services status shows a blank windows (not seeing my 3 tuners) , no web access possible.
I need to reboot the PC.

EPG Update is done at 3:00AM so does not seem related

Thakn you
Pascal

[sub]

Can you zip and attach the complete set of logs?

[pascalb]

Hi Sub,

Just added.
Very nice feature, the button to create the full log zip =)

Thank you
Pascal

[sub]

2017-11-09 02:25:42.436 [DEBUG][1] Parent appears to have exited. Host exiting.
2017-11-09 02:25:42.436 [INFO][1] DigitalRecorder.StopHost()

You basically get these messages when you've restarted the recording service, or your machine has rebooted.

You can probably look in the Windows Event Viewer for information about what happened around these times - like Windows Updates were applied and the machine restarted etc.

[pascalb]

Hi Sub,

Tonigth no issue, but I looked the Event Viewer to see the Error messages when it stopped :

09/11/2017 02:25:22 Application error ID 1000 task category: (100)

Name of failing application NRecord.exe, version : 1.0.0.0, time counter: 0x597fd62f

Name of failing module : KERNEL32.dll, version : 6.1.7601.19135, time counter : 0x56a1c67f

Exception code : 0xc0000005
Error shift : 0x00000000
ID failing process : 0x91c
Start failing time : 0x01d35835d3e11960
path to failing application : C:\Program Files\NPVR\NRecord.exe


07/11/2017 00:05:32 Application error ID 1000 task category: (100)

Name of failing application NRecord.exe, version : 1.0.0.0, time counter: 0x597fd62f

Name of failing module : ntdll.dll, version : 6.1.7601.19135, time counter : 0x56a1c682
Exception code : 0xc0000005
Error shift : 0x00056536
ID failing process : 0x574
Start failing time : 0x01d356a3b4733740
path to failing application : C:\Program Files\NPVR\NRecord.exe
Name of failing application NRecord.exe, version : 1.0.0.0, time counter: 0x597fd62f

Thank you
Pascal

[sub]

Create a c:\temp directory, and post the c:\temp\crash.mdmp next time it happens.

[pascalb]

Will do
For the moment I updated to lastest patch win7 sp1 and no issue last night

THank you

[pascalb]

Hi,

Nothing in Temp, but I stopped Bitdefender for 2 days and no issue so far, will confirm in 2 days

[pascalb]

Still fine. Consider it is Bitdefender the culprit.

[sub]

Great