EPG Source Problem

[aissakoo]

I have a PVR-350 and I've setup the EPG Source to zap2it. I've created the account successfult however everytime I update it takes about 20 or 30 mins and says it has an error and to check the EPG source. Is there a possibility that if the right Capture source isn't chosen it won't work right? Also I did check that the username and password are correct so the obvious is taken care of Any help would be appreciated. Oh yeah and I did log into zap2it and set up a lineup for my local area.

[sub]

Can you email your config.exe.log to me at support@devnz.com

[colin]

Hi aissakoo,

it was labs.zap2it.com you setup your account on? Just checking as this has caught some people out.

Cheers,
Colin.

[aissakoo]

Yes it was labs.zap2it.com that I setup the account through and I can login just fine via the website.

I'll e-mail the log file later today any help would be appreciated.

[sub]

Do you have a firewall that could be blocking GB-PVRs access to the zap2it website?

[aissakoo]

Well I am routing through a linksys box to share internet but nothing like a Zone Alarm or Symantec Firewall. Should I try a straight through connection? Didn't think I needed to do that. If this does work I don't have to keep updating it will just to watch TV?

[sub]

No, from the look of your logs it appears to be something malformed in the XML. I've emailed you asking for your zap2it account details so I can run it up in the debugger.

[aissakoo]

I've sent over my info to you.

[sub]

Hmmm...I worked for me. All you channels imported fine. It took about 10 minutes.

Are you on a slow network link?

Can you try logging into labs.zap2it.com and changing you channel line up to only include a couple of channels, then try reimporting and let me know what happens?

[aissakoo]

Problem solved it was the cable home-made and too long

I guess it has problems connecting with to much of an error rate. Well at least a new lesson has been learned. The router is not a factor.

Thanks for all your help guys.